Gansu Province Tour Guide Certificate "Tour Guide Service Ability" Examination Outline

2017 Gansu Provincial Tour Guide Certificate "Tour Guide Service Ability" Examination Outline

The subjects of the National Tour Guide Qualification Examination include: Subject 1: Policies and Laws and Regulations?, Subject 2: Tour Guide Business?, Subject three: Basic knowledge of national tour guides, Subject four: Basic knowledge of local tour guides, and Subject five: Tour guide service capabilities. Now let me introduce to you the exam syllabus for Gansu's "Tour Guide Service Ability"!

1. Explanation of scenic spots

1. Examination purpose

It mainly examines whether the candidate's tour guide's explanation complies with standard procedures, whether the candidate's city overview and scenic spot explanation are correct, comprehensive, and organized, whether the explanation is detailed and appropriate, focused, has certain explanation skills, and answers questions about scenic spots. Correctness.

2. Exam content

It is based on the strategic layout of Gansu Province’s tourist attraction development in the next five years (see list), and is based on the overview of Gansu and the overview of 14 cities and prefectures , based on skilled explanations of 20 major scenic spots with different themes such as Dunhuang culture, Silk Road culture, grotto art, Great Wall culture, Yellow River customs, red monuments, religious culture, natural wonders, ecological leisure, health care, modern technology, etc. Learn about other scenic spots across the province. The 20 major scenic spots are: Dunhuang Mogao Grottoes? Crescent Spring Scenic Area, Dunhuang Yangguan Scenic Area, Yumenguan Scenic Area, Kongtong Mountain Scenic Area, Dayun Temple? Queen Mother Palace Scenic Area, Maiji Mountain Scenic Area, Jiayuguan Scenic Area, Zhangyedan Xia Da Scenic Area, Yellow River Stone Forest Scenic Area, Yellow River Three Gorges Scenic Area, Songmingyan Ancient Animal Fossil Geopark Scenic Area, Baili Yellow River Scenic Line? Jinxiu Silk Road Park Scenic Area, Xinglong Mountain Scenic Area, Ma Ta Feiyan Scenic Area, Zijin Flower City? Mysterious Liqian Scenic Area, Labrang Monastery? Sangke Grassland Scenic Area, Yeliguan Scenic Area, Guan'egou Scenic Area, Weihe Source Scenic Area, Red Nanliang Scenic Area, Jiuquan Satellite Launch Center Scenic Area.

List of 100 key tourist attractions in Gansu Province’s 235 layout

A total of 20 major scenic spots in cities (prefectures), 30 high-quality scenic spots and 50 special scenic spots

Lanzhou 2: Baili Yellow River Scenic Line? Splendid Silk Road Park, Xinglong Mountain 3: Dalan Mountain Scenic Area (including Wuquan Mountain) Qingcheng, Shichuan 4: Renshou Mountain, Lu Tusi Yamen, Shifogou Scenic Area, Turugou 9

Jiayuguan 1: Jiayuguan 2: Zixuan Wine Estate, Huaqiang Fante Happy World 2: East Lake Ecological Tourism Scenic Area, Wei and Jin Dynasty Tomb Scenic Area 5

Jinchang 1: Purple Flower City? Mysterious Liqian 1: Jinchuan National Mine Park 2: Yushanxia Shengrong Temple Scenic Area, Beihaizi Scenic Area 4

1 Silver; 1 Yellow River Stone Forest: Huining Red Army Reunion 3 old sites: Shoulu Mountain Scenic Area, Faquan Temple Scenic Area, Beiwudang Yellow River Scenic Area 5

1 Tianshui: Maiji Mountain 5: Fuxi Temple, Dadiwan, Daxiang Mountain, Shuiliandong Scenic Area, There are 3 scenic areas in Guatai Mountain: Nanguo Temple Scenic Area, Yuquan Scenic Area, and Qingshui Hot Spring Scenic Area 9

3 Jiuquan Areas: Dunhuang Mogao Grottoes, Crescent Moon Spring, Dunhuang Yangguan, Yumen Pass, and Jiuquan Satellite Launch Center : Western Han Dynasty Jiuquan scenic spot, Chijin Gorge, Suoyang City 5: Jinta County Populus euphratica forest scenic spot, Transparent Mengke Glacier, Xuanquanzhi ruins, Yumen Oilfield red tourist attraction, Guazhou Caosheng's hometown cultural scenic spot 11

< p> Zhangye 1: Zhangye Danxia 3: Zhangye National Wetland Park, Zhangye Grand Buddha Temple, Shandan Yanzhi Mountain-Royal Racecourse 4: Zhangye Pingshan Lake, Yushui Garden, Minle Biandukou, Chinese Workers' and Peasants' Red Army West Route Army Memorial Hall 8

Wuwei 1: Horse Treading Flying Swallow 1: Tianzhu Three Gorges Scenic Area 5: Tiantishan Grottoes, Hongyashan Reservoir, Gulang Battle Memorial Hall, Binggou River Scenic Area, Shenzhou Desert Wildlife Park 7

Pingliang 2: Kongtong Mountain Scenic Area, Dayun Temple; Queen Mother Palace 2: Guanshan Lotus Terrace, Yunya Temple 4: Longquan Temple, Huangfumi Cultural Park, Jieshipu Red Army Long March Memorial Park, Jingchuan Hot Spring 8

Qingyang 1: Red Nanliang Scenic Spot 1: Zhou Zuling 4: North Grotto Temple, Shaanxi-Gansu Red Army Memorial Park, Shancastle Battle Memorial Park, Diaoling Pass 6

Dingxi 1: Weihe Source 2: Lijialong Palace in Longxi County, Guiqing Mountain in Zhang County. Shaoyang Mountain 2: Min County Langdu Wetland Grassland, Tongwei Hot Spring Resort 5

Longnan 1: Guanyogou 4: Yangba Scenic Area, Huixian Santan Scenic Area, Wudu Wanxiang Cave. 5 Olive Scenic Areas: Wenxian Tianchi Scenic Area, Chengxian Xishasong Scenic Area, Baozishan Historical and Cultural Tourism Area, Xihe County Wanxia Lake Scenic Area, Hadapu Scenic Area 9

Linxia 2: Yellow River Three Gorges Scenic Area, Songmingyan Ancient Animal Fossil Geological Park 2: Lianhua Mountain Scenic Area, Linxia National Ethnic Folk Culture Industrial Park 2 : Jishi Folk Village Scenic Area, Yaoshui Gorge Scenic Area 6

Gannan 2: Labrang Monastery? Sangke Grassland, Yeliguan 2: Dayugou, Laga Mountain 4: Dangzhou Grassland , Zecha Stone Forest, Langmusi, Lazikou 8

Total 203050100

2. Tour Guide Specifications

1. Examination Purpose

It mainly examines the candidates' mastery and application of tour guide service specifications and working procedures.

2. Exam content

(1) Team leader service procedures and content: team leader qualifications and qualifications; team leader responsibilities and awareness; team leader work procedures; team leader service instructions

(2) Full escort service procedures and content: service preparation; first stop pick-up service; hotel check-in service; checking and agreeing on travel activity schedule, full escort service at each stop; departure service; en-route service; Arrival service; last station service; follow-up work.

(3) Tour guide service procedures and content: service preparation; pick-up service; store entry service; schedule approval and festival arrangements; tour services; social entertainment, shopping, catering services, and drop-off services , aftermath work.

(4) Individual tourist guide service content: types and characteristics of individual tourist guide services; individual tourist guide service requirements for individual tourist tours; individual tourist guide service procedures.

(5) Key points for tour guide service at scenic spots: key points for tour guide service for cultural and landscape scenic spots; key points for tour guide service for water and scenery scenic spots; key points for tour guide service for biological landscape scenic spots; and key points for tour guide service at historic sites and architectural scenic spots.

3. Adaptability

1. Examination purpose

Mainly examines candidates’ ability to deal with emergencies and special problems.

2. Exam content

(1) Prevention and handling of common problems and accidents in tour guide services: accidents of missed pick-ups, missed pick-ups and wrong pick-ups; changes in travel activity plans and schedules ; Accidents of missed flights (cars, boats); accidents of lost items; accidents of missing tourists; accidents of tourist illness and death; tourist safety accidents; handling of tourists' deviant words and deeds.

(2) Handling of tourists’ special requests: general principles for handling tourists’ special requests; handling of tourists’ special requests in catering, housing, entertainment, and shopping; handling of tourists’ requests for free movement ;Handling of other special requests from tourists.

4. Comprehensive knowledge

1. Examination purpose

Mainly examines candidates’ knowledge of important scenic spots in Gansu Province, and examines candidates’ knowledge of current affairs, economy, and culture , social development and other aspects of comprehensive knowledge.

2. Exam content

(1) Gansu Province 3A level or above scenic spots, national and provincial scenic spots, national and provincial nature reserves, national forests Park, national geological park.

(2) Reports from domestic mainstream news media.

(3) The contents of major national meetings and important documents issued by the government.

5. Interpretation

1. Purpose of the exam

Mainly examines the candidate’s oral translation ability between Chinese and foreign languages.

2. Exam content

The content translated from English, Russian, French, Korean, Japanese and other small languages, dialects, Tibetan and other ethnic languages ??is mainly about the general situation of Gansu and the contents of Gansu Province Overview of major cities, introduction to Gansu attractions, tour guide service terminology and Chinese cultural knowledge, etc.

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