How to calculate the refund if I don’t go on the trip?

Generally, you can withdraw. The amount you can withdraw depends on the reason for not being able to go, the time of withdrawal and the type of group you join. The contract clearly states that the refund fees will be different depending on the withdrawal time. There is a big difference between outbound and domestic tours. Outbound tours involve passports and visas. When you choose your travel route, the travel agency staff will clearly tell you which fees are non-refundable and which fees are refundable when handling the relevant procedures for you. For example, after submitting relevant documents to apply for a visa to some countries, even if the application cannot be processed, the fees will not be refunded. For an outbound group, after you confirm your trip and sign a travel contract, and confirm that you have issued a flight ticket and booked a hotel, these fees will generally not be refunded. Even if you do not go, these fees will still be incurred. If it is a group flight, if you If you don't go, these group tickets will need to be refunded and you will need to apply for group tickets again. If you are short of time and cannot apply for group tickets and can only issue individual tickets, the travel agency will suffer a huge loss.

Domestic groups will also have the same problem when encountering group tickets. Tickets with a discount of less than 50% are non-signed and non-refundable. What’s even more unexpected is that many domestic tours are operated below cost. Your entire travel fee is less than the round-trip air ticket. If you cancel the tour, not only will the fee not be refunded, but you will also be asked to make up the difference in air ticket price.

So when you decide to go on a tour, try not to cancel the tour without special reasons. This will bring certain losses to yourself and the travel agency.

Legal basis: Article 590 of the "People's Republic of China and Civil Code": If a party is unable to perform the contract due to force majeure, it shall be partially or completely exempted from liability based on the impact of force majeure, but the law shall not apply otherwise. Except where specified. If the contract cannot be performed due to force majeure, the other party shall be notified in a timely manner to mitigate possible losses to the other party, and proof shall be provided within a reasonable period. If force majeure occurs after a party delays performance, its liability for breach of contract will not be exempted.

Article 67 of the "Tourism Law of the People's Republic of China": If tourism is affected due to force majeure or events that cannot be avoided even after the travel agency and its assistants have exercised reasonable care, the following circumstances shall apply: Processing:

(1) If the contract cannot continue to be performed, both the travel agency and the tourist can terminate the contract. If the contract cannot be fully performed, the travel agency may change the contract within a reasonable range after explaining it to the tourist; if the tourist does not agree to the change, it may terminate the contract.

(2) If the contract is terminated, the organizing agency shall return the balance to the tourists after deducting the non-refundable fees paid to the local tour operator or fulfillment assistant; if the contract is changed, the amount increased accordingly The cost will be borne by the tourist, and the reduced cost will be refunded to the tourist.