Traditional Culture Encyclopedia - Travel guide - Where to book a hotel is delayed.
Where to book a hotel is delayed.
1. Contact customer service in Qunar.com: You can contact customer service staff through the customer service phone number of Qunar. com or online customer service, reflect your situation to them, ask about the order confirmation, and ask them to speed up the processing.
2. Check the order status: You can check your order status on the order management page in Qunar.com to confirm whether it has been confirmed. If the order status is displayed as "To be confirmed", please wait patiently for a while, and then check the order status.
3. Contact the hotel: If your order is not confirmed within a certain period of time, you can consider contacting the hotel to ask if there is a room and ask them to confirm your order as soon as possible.
4. Cancel the order: If your order is not confirmed, you can consider canceling the order and booking another hotel.
In short, if you encounter unconfirmed orders in Qunar.com, you can take the above measures to solve the problem. If you still can't solve the problem by trying various methods, I suggest you complain to Qunar.com to safeguard your rights and interests.
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