Traditional Culture Encyclopedia - Travel guide - What should a tour guide pay attention to when participating in the competition?
What should a tour guide pay attention to when participating in the competition?
2. When you explain, you should stand and explain. In the face of tourists, you should not sit and explain.
3, the mind is too thick, and I don't read the fax of the team's itinerary and accommodation carefully.
4, count the number in time, can't let the guests get lost.
When the tour guide leads the tourists to visit the scenic spots, they should accompany them all the time.
6. Have knowledge in your stomach, be able to explain, pass Mandarin, and have skills and strategies in handling things.
7. When answering questions raised by tourists, you should not keep a straight face, but serve with a smile.
8. High cultural accomplishment and personal quality. Tourists smile like flowers when shopping; If tourists don't shop, their faces will get cloudy.
9. In the tour group, you are not allowed to get along with the full escort, local escort and driver. Personal lifestyle is better.
10, tour guide work exchange meeting, tour guide skill competition and other activities must be attended.
1 1, the reimbursement must be a complete invoice, otherwise it will not be reimbursed.
12, the tour guide subsidy must be paid according to the quality.
13. When traveling, you must play games, sing songs and tell stories in the car, but you can't tell pornographic stories.
14. Explain the precautions repeatedly. Talk about the day's itinerary on the same day, and talk about the afternoon's itinerary in the afternoon.
15, tourists' visit time shall not be shortened, and the scenic spots shall be visited according to the specified time.
16. During the tour, you should accompany the tourists all the time. Ducks are not allowed. Even when tourists are free to move, they should accompany them to take pictures after telling the time and meeting place.
17. During the tour, you are not allowed to make frequent phone calls or answer mobile phones, especially in the car or in front of tourists.
18, some tour guides can't explain the scenic spots, but they explain them one by one when shopping, which is simply putting the cart before the horse.
19. When tourists ask questions or requests, they must find ways to solve them reasonably. If they are unreasonable, they cannot refuse them forcibly.
No matter where you stay, the tour guide is not allowed to leave the hotel without special circumstances. You must be in the hotel and tell the front desk and tourists your room number. If tourists leave the hotel to meet friends or go shopping, please tell them when to return to the hotel. And let tourists ask the front desk for the hotel contact card.
2 1, please handle the relationship between the driver and the escort. Don't look pale because of what the driver said, not to mention because the escort didn't cooperate or asked you for something.
22. When taking a tour, the tour guide should get on the bus last, get off the bus first, stand at the door of the car, help the elderly and stand in a good position.
23. The tour guide must call the restaurant and hotel in advance to confirm before ordering and checking in.
24. When the tourists ask questions, you can't ask the tourists "what do you mean" if you don't hear them clearly.
When you encounter sexual harassment from tourists, you can't handle it alone, let alone insult the tourists. Please explain to the escort and tour leader and call the company, which will explain to the tour group. You can call the police if necessary.
26, tour guides, must wear the company logo, according to the route designated by the company, to the designated restaurant, shopping.
27. After the one-day tour, if tourists ask for entertainment, they can arrange to sing in the karaoke room of the hotel.
28. If tourists leave the group in advance during the tour, they must be required to write a certificate of departure.
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