What should travel agency customer service do?

1. Complete customer service tasks such as air ticket reservations, hotel reservations, and conference affairs under the department's jurisdiction

2. Maintain and develop good relationships between the company and customers, and provide sales managers with business development support Necessary support;

3. Have more than 2 years of gold medal customer service experience in travel agencies, hotels and other industries, and be familiar with the entire membership card operation process;

4. Comprehensive and timely understanding of the industry Market, supplier products and services and other relevant information, carry out communication and negotiation with relevant suppliers according to company needs, maintain relationships with external suppliers, and adjust supplier resources in a timely manner;

5. Responsible Relevant tasks assigned by leaders.