Traditional Culture Encyclopedia - Travel guide - What are the main aspects of human resources management in tourist attractions?

What are the main aspects of human resources management in tourist attractions?

A: (1) Human resource planning

According to the needs of management objectives and organizational structure, the scenic spot analyzes the job nature, responsibilities and quality requirements of each post, so as to determine the needs of employees in the scenic spot and the forecasting activities of demand standards.

(2) Job analysis

Job analysis is a process of determining the job content of each post and the quality requirements of employees in scenic spots through a series of scientific methods.

(3) Recruitment and selection

The process of finding and attracting qualified candidates according to the human resources plan to meet the human resources needs of the organization. Recruiting employees should achieve the best combination of people and positions according to scientific standards.

(4) Training and development

Training refers to planned and continuous activities to make employees have the knowledge and skills they need for their present or future work, and to change their work attitude in various ways, thus improving their work performance. Including pre-job training, on-the-job training, job transfer training, etc.

(5) Performance appraisal

Performance appraisal is a means to evaluate employees' work performance and performance, an effective mechanism to motivate employees, and a feedback way of human resource management efficiency in scenic spots.

(6) Employee motivation

Incentive refers to the establishment of a set of reasonable and effective incentive operation methods, so that the performance of organizations and individuals can be continuously improved or improved. Effective incentives should not only make their incentives consistent with people's internal needs, but also organically combine the satisfaction of individual needs with the realization of organizational goals.