Traditional Culture Encyclopedia - Travel guide - What happened when a tour guide of two travel agencies in Hainan was severely punished?
What happened when a tour guide of two travel agencies in Hainan was severely punished?
It is understood that from 2065438+200765438+February 6, 2007, Sanya Tourism Quality Supervision Bureau received complaints from the national tourism service hotline 1230 1. Two tourists, Mr. Han and his party, signed up for a tour in Wanning Xinglong and other places, and were taken to the jade shop by the tour guide during the tour. Under the guidance of the staff of the shopping store, Mr. Han spent about 3000 yuan to buy jade. After he came back, he realized that the jade he bought was worthless, so he complained and asked Sanya Tourism Quality Supervision Bureau to help him coordinate the return.
After receiving the complaint, Sanya Tourism Quality Supervision Bureau immediately launched an investigation and found that this is a new mode for unscrupulous merchants to organize the elderly group to shop in disguise at a low price, which seriously affects the rights and interests of tourists. After investigation, on 20 1 17128 October, Mr. Han and his party signed up for a two-day tour of Ningxinglong from February 4 to February 5 170,000, starting from Sanya and returning to Sanya. 60 yuan/person, * * is 65438+. At 7: 00 am on February 4, 65438, a tourist bus with the license plate number Meng E6662X took him to Wanning. On the morning of February 5th, around 14, Liu Yue, the tour guide, led the team to the Nanhai Pearl Experience Hall in Wanning Xinglong and told them that "they must stay in the shopping store for more than 40 minutes before leaving. If he leaves without permission, he needs to pay the tour fee, 200 yuan. Under the guidance of the staff of the shopping store, Mr. Han spent 3000 yuan on jade.
In the process of coordinating the return of goods, the staff of Sanya Tourism Quality Supervision Bureau found out that Mr. Han's travel team was illegally operated by Liu Mouzhi, a legal person of Hainan Haotian Travel Agency Co., Ltd., without the qualification of a travel agency. Without business qualification, Liu Mouzhi hired a tourist bus, hired a tour guide Liu of Longxiang International Travel Service Co., Ltd., and used the tourist electronic travel itinerary of Hainan Silk Road Legend Travel Service Co., Ltd. to buy tickets for scenic spots for profit.
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