What did the tour guide take in the interview?

What did the tour guide take in the interview as follows:

First, the oral examination session:

Language ability: Tour guides should have good oral English and be able to introduce scenic spots, culture, history and other related knowledge in fluent, accurate and vivid language. Examiners may ask questions about tour guide business, tourist attractions, cultural knowledge and other aspects to test candidates' ability to deal with problems.

Cultural knowledge: candidates need to master relevant knowledge such as tourism geography, history and culture, customs and habits. Examiners may ask candidates about specific scenic spots, historical events, cultural traditions, etc.

Service attitude: Tour guides should have good service awareness and teamwork ability. Examiners may ask candidates how to deal with guest complaints and emergencies under some special circumstances or scenes.

Business knowledge: Examiners may test candidates' knowledge of tour guide business process, safety management and emergency treatment. Ensure that candidates have basic business skills.

Second, the field trip:

Tour guide explanation: Candidates may need to give a simulated tour guide explanation on the spot to examine their on-site expression ability and understanding of the scenic spot.

Tour guide tourists: Tour guides need to show their ability to guide tourists, including guiding tourists to visit scenic spots, organizing tourism activities and answering tourists' questions.

Cultural inheritance: Tour guides need to demonstrate their ability to inherit local cultural traditions, and may ask candidates to show their culture or guide folk activities.

Third, matters needing attention:

Self-confidence and politeness: It is very important to show self-confidence, smile and politeness in the interview. Self-confidence can show your professional knowledge and communication skills, while politeness can leave a good impression on examiners and tourists.

Communication ability: One of the core abilities of tour guides is communication ability. The examiner may specially examine your communication ability, including the way of communicating with the examiner and answering questions.

Knowledge reserve: the interview of tourist guide card is not only to test your immediate adaptability, but also to examine your knowledge reserve and your usual learning ability. Therefore, before the interview, we must make full preparations and have a deep understanding of the tourist attractions, cultural characteristics and historical background of the region.

Image and appearance: The tour guide is the image spokesperson of the tourism industry, and image and appearance are also an important inspection point in the interview. Dress appropriately and neatly, leaving a good first impression on examiners and tourists.