Traditional Culture Encyclopedia - Travel guide - Tourists find their wallets missing. What should the tour guide do?

Tourists find their wallets missing. What should the tour guide do?

An excellent tour guide has the ability to deal with emergencies. Therefore, Youxue. com provides candidates with some real cases that their predecessors encountered in tour groups. For example, tourists find their wallets missing, and I believe candidates can handle these incidents independently after reading this article. When the tour guide accompanied the group to shop in the Ai Wu market, a tourist suddenly found his wallet missing because of the crowd. What should a tour guide do? Analyze when and where the wallet was lost. If the criminal has not escaped, he should lead other tourists to capture him and hand him over to the public security organ; (2) If the criminal has escaped, let the tourists recall the characteristics of the criminal suspect, report the case to the local public security organ, tell the story, time, place and characteristics of the perpetrator, and make clear the victim's name, unit, telephone number, wallet style and amount, so as to contact when solving the case; (3) report to the travel agency in time and write the accident report quickly; (4) Do a good job in the aftermath and appease the victims and other tourists. Summary: I believe that candidates can get the correct way to deal with the problem by reading the article "Tourists find their wallets missing". For more exciting content, please click: professional qualification > qualification examination > tour guide qualification > adaptability.