Traditional Culture Encyclopedia - Travel guide - How to deal with the travel agency's unauthorized adjustment of accommodation location on the grounds that it is full without Party A's permission?
How to deal with the travel agency's unauthorized adjustment of accommodation location on the grounds that it is full without Party A's permission?
If the contract stipulates that tourists should stay in hotels above the star level, but only stay in ordinary hotels when they move, then the service standard at that time will be lowered. Tourists record the places where they lived at that time by taking photos and photography. For example, hotels arranged by travel agencies do not have security guarantees, resulting in the disappearance of tourists' property; When tourists visit the scenic spot, the travel agency fails to fulfill the responsibility of keeping it, which causes the personal interests of tourists to be damaged. Tourists need to record the lost and stolen things and take photos of the damaged items.
Negotiation between the two parties, also known as self-negotiation, refers to the settlement of travel contract disputes by both parties in court. On the basis of voluntary mutual forgiveness, in accordance with relevant laws and regulations, a way to resolve disputes by telling facts and reasoning.
Mediation refers to a way for tourists to sign contracts with companies to resolve disputes under the auspices of competent departments, third parties or people's courts. Which department shall preside over the mediation of contract disputes can also be determined by both parties through consultation, or unilaterally submitted to the relevant departments for mediation. Legally, China's "Economic Contract Law" and "Foreign Economic Contract Law" have relevant principles. In practice, the antecedents of disputes between domestic tourism companies are all arbitrated by arbitration institutions in China;
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