Which is better, Kunming International Travel Agency or Kang Hui Travel Agency? urgent

The travel agencies in Yunnan Province are all carefully selected, and Beijing Road Company, a subsidiary of Kunming International Travel Service, is completely disrespectful and ignores the contract. I personally advise friends who want to travel to Yunnan not to choose Beijing Road Company of Kunming International Travel Service. At the end of July this year, I was cheated by their company's Room 229 and manager Dai, completely killing my original trust in China Travel Agency.

Let's talk about the cheating behavior of China Travel Agency and my experience of being cheated, so as not to be cheated again.

I first contacted Room 229 of Beijing Road International Travel Service to discuss tourism, and the negotiation process has been smooth. CTS gave people the impression that "everything is easy to discuss and everything is guaranteed", so the itinerary and details were quickly negotiated, and we also paid the deposit quickly and waited for the itinerary. But just the day before our departure, the other party suddenly said that our group had to pay more for picking up the plane every time, adding 200 yuan every time, on the grounds that they were only responsible for picking up the plane for free once, but our group arrived from three places and had to pick it up three times. It's just that it cost thousands of dollars, which is not bad for picking up the plane. So, we finally closed the deal by adding 150 yuan each time. In fact, it takes 60 to 70 yuan to take a taxi from Changshui Airport to the farthest city in Kunming, and our hotel is actually only 20 minutes' drive. The airport pick-up and money increase is just an episode before the whole trip. We don't care much about this. We just hope that the whole trip will be pleasant and smooth.

When we arrived in Kunming, we first met Dai, the manager of Beijing Road International Travel Service, who was going to formally sign a travel contract with him. He is really smiling, cordial and sincere, which makes people feel that choosing an international travel agency is the wisest and most correct choice. Who knows, after we left Kunming and went to places like Shangri-La, Lijiang, Dali, what happened made people more and more doubt the credibility of international travel agencies.

Our contract clearly requires us to stay in a listed three-star hotel, but in fact, except for the first day in Kunming and the third day in Dali, which is a listed three-star hotel according to the standard, what business hotels have been arranged for us for the other seven days? Whenever we ask questions when we check in, the tour guide's statement is the same. If the travel agency insists on changing hotels, it can take us to see it, but it's already late, the tourist season. Hotels don't necessarily have rooms. All the three-star hotels listed are old and worse than this, and so on. However, we have a frail 70-year-old man and a 20-month-old baby who still needs to drink milk. After a tired day's play, there is no energy to toss about, so we have to give in, take a bath and sleep, and then we have no energy to play. In Xishuangbanna, more and more intolerable things happened. There is no restaurant in this hotel. What's more, our residence has to go through a section of iron stairs and a section of stagnant water to reach it. The room smells musty, and there are geckos crawling in the corridor. This condition is not to mention the listing of three stars, even the most common two-star hotels are not comparable. Unbearable, the tour guide finally agreed to change hotels. The gecko disappeared, but the room in the new hotel smelled pungent. At this moment, I finally understand that travel agencies can always deal with suspicious tourists like us-aren't you going to change hotels? Do you want to hang Samsung? Well, I will only give you those hotels that are old, dilapidated or rebuilt, and I will never take you to hotels that meet the standards with good conditions. What if the accommodation does not meet the contract? I'm not afraid to complain. Anyway, tossing around in the end will only make you more miserable, and you will get tired of being picky. Compared with travel agencies, tourists are always weak, and they are always winners.

After playing for ten days, the trip is finally coming to an end. However, when I flew back to Kunming from Xishuangbanna that night, a very irritating thing happened. A dozen of us landed at Kunming Changshui Airport at 7: 40 pm on time. As soon as we got off the plane, we contacted Dai, manager of Beijing Road International Travel Service, to confirm the pick-up of the plane. This is not the first time to confirm the pick-up. We contacted him before we set off from Xishuangbanna, and now we just need to check the parking position for picking up the car again. According to the driver's instructions, our group walked from the arrival hall to the departure hall on the third floor, pushing a pile of luggage to the roadside outside Gate 4 to wait for the arrival of the vehicle. Because we are afraid of the driver, we dare not eat. We want to be hungry for a while, and then go to the hotel for dinner immediately. But we waited for two hours. We made some phone calls to driver and manager Dai. They said there was a traffic jam and they were going to the toll booth. They would arrive in a few minutes. But the car that we have been waiting for the stars and the moon is always gone. We asked other pick-up and drop-off vehicles, and there was no traffic jam. We pitied a dozen people, old and young, who were nearly seventy years old and only twenty months old, and were thus worn by China Travel Service. I stood hungry in the cold night wind for two hours, and the baby sneezed with cold. I still have a sore throat and a stuffy nose. I just came back from the hot Xishuangbanna and was blown by cold air for so long. Who can stand it? ! Finally, when we got to the place where we picked up the car, we just asked the driver why he kept us waiting for so long, and the driver lost his temper and told us not to drive us off. I have never seen such a rogue and shameless driver. He is full of lies and lies. Not only did he not apologize, but he also had the cheek to be a rogue again!

Equally shameless is Dai, manager of Beijing Road, China International Travel Service. From beginning to end, she colluded with the driver and lied to us. Before the car was arranged, she lied to us that it was on the way and told us to wait outside. It was only a short journey of 20 minutes, but it caused us to wait for two hours and freeze for two hours, completely ignoring the sick old people and weak children in our group. What's more, she finally stopped answering our calls. If we hadn't insisted on getting off, the driver wouldn't have called her again. We don't know how long it will take to get to the hotel. In such a small city as Kunming, we got off the plane at 7: 40 and drove for 20 minutes, but we were tossed to the hotel after 10 in the evening. You can imagine how outrageous Kunming International Travel Service is, and Manager Dai has no conscience. Not to mention that. Our contract clearly stipulates that CITS is responsible for the pick-up and drop-off of Kunming Airport. However, after deliberately delaying the pick-up time, the manager Dai suddenly turned her face and refused to admit that they had delivery service and refused to send us the travel invoices she had promised many times before that night. Seeing that the phone can't solve the problem, I repeatedly urged the interview, but she said that she was too busy to come to the hotel. It's past ten o'clock in the evening, and the manager is still busy? This reason sounds really ridiculous. Under my insistence, she had no reason to shirk, and finally came to our residence after more than an hour. It was not until I questioned the manager Dai with the contract in black and white that she had to admit that they did have delivery service. However, as for the promised travel invoice, she shamelessly asked us to pick it up at her company at 9: 00 the next day. Knowing that our flight left Kunming at eight o'clock the next morning and couldn't pick up the invoice at nine o'clock, she deliberately made things difficult for us. The real reason is that she was not going to invoice us at that time. When signing the contract, because it was past five o'clock in the afternoon and the travel agency could not swipe the card, Manager Dai took us to a friend's shop to swipe the card that night. Now she refuses to invoice us. I guess there's something fishy going on here. It's a pity that we well-intentioned people are stupid enough to believe that there will be no problem with what she promised, not to mention that before the end of the last trip to Xishuangbanna, we had confirmed the flight pick-up and invoice with her. She always agrees wholeheartedly. I never thought that China Travel Agency was such a bad-faith travel agency. Manager Dai was such a traitor. When she really made money, she could treat her customers like others.

It was not until this time that I realized that it was no accident that on the first day of signing the contract, we met a Hubei father and son in the office on the first floor of Beijing Road International Travel Service. They were cheated by international travel agencies just like us. At that time, the father and son angrily went to the company to discuss because they could not get the train ticket back to Hubei that night promised by Beijing Road International Travel Service. At that time, manager Dai explained to me that their tickets were booked late and there were no tickets, so I was credulous and didn't worry anymore. In retrospect, it's not the same thing at all. According to what the father and son said when they quarreled that day, they had been out for many days and had already arranged their trip. How can they temporarily let the travel agency book tickets until the end of the trip? This shows that Beijing Road International Travel Service should not cheat customers occasionally. At least, managers like Dai say one thing to customers and do another, which makes people question the trust of China Travel Service in the future.