Traditional Culture Encyclopedia - Travel guide - Zhangjiajie was fined 30 thousand for scolding the tour guide. What do you think of this fine?

Zhangjiajie was fined 30 thousand for scolding the tour guide. What do you think of this fine?

The incident of tour guides abusing tourists for cheating in eating and drinking has been exposed, which has aroused the concern of all walks of life. In the end, the tour guide was fined 30,000 yuan, the person in charge was fined 1 10,000 yuan and the company involved was fined 1 10,000 yuan. This punishment can be said to be quite large, and this punishment has also caused heated discussion among netizens.

I. What happened?

During the tour guide's visit, there was a dispute between the two sides because the tourists did not buy anything in the designated shopping mall. The tour guide scolded the tourists for cheating, and then the video was exposed.

After the incident, it aroused strong concern, especially the tourists demanded that the tour guide be severely punished, and they should apologize and compensate themselves financially, thinking that the tour guide's words insulted their personality. Subsequently, relevant departments intervened in the investigation, confirmed that the tour guide's abuse was true, and ordered relevant personnel to correct it.

Second, the tourism market is not standardized.

The abuse of tourists by tour guides is only the tip of the iceberg in the irregular behavior of the tourism market. Many tourists report that in some scenic spots, tour guides force tourists to shop, and the abuse is mild and serious, and even personal threats. In remote areas, tourists may even be driven out of the car and threatened.

It can be seen that there are indeed many problems to be standardized and solved in the tourism market, not only such black tour guides exist, but also some vendors below the scenic spot. Overlord treaty? , also in Zhangjiajie, want to shoot? At first sight? The best location and angle should be chosen for the beautiful scenery. What are the best locations and angles divided by the scenic staff? Pay area? Customers must use their equipment to take pictures and pay the shooting fee, otherwise they will be driven away.

In recent years, most uncivilized cases have focused on tour guides, because this profession is quite special. Dialectically speaking, tour guides should not use words to make personal attacks and insults. On the other hand, the reasons behind the tour guide's mentality are also worth pondering. In the whole tourism chain, travel agencies and scenic spots benefit the most, while tour guides are equivalent to migrant workers and can only receive part of the travel expenses. Their means of making a living and increasing profits can only be obtained through various shopping commissions.

Third, the dispute over punishment.

After seeing this punishment, some tour guides said that they were very sad and would choose to change jobs if possible. Thirty thousand yuan is not a small sum for a tour guide. Someone calculated that to earn so much money, you need to take at least a dozen pure play groups every day and then continue to work for several months.

Moreover, many travel companies are individual contractors and small households. 200 thousand can really be a great punishment.

Regulating the fine in the tourism market is only an auxiliary means. To really build a healthy and harmonious tourism market, we should start with increasing income.