Traditional Culture Encyclopedia - Travel guide - I am unable to travel due to illness. Is the tour fee refundable?
I am unable to travel due to illness. Is the tour fee refundable?
1. It is definitely unreasonable to refund 700 yuan. Especially if you notify the travel agency six days in advance to cancel the trip.
2. Expenses incurred: The expenses incurred in the early stage such as visa processing, ticket booking and refund, of course, must be borne by you.
3. As for things that have not occurred overseas, such as room, transportation, and boat expenses, you cannot be deducted.
4. They may say that you wasted a quota and lost profits, but this cannot be borne by you.
5. Ask them to come up with the legal basis for deducting money and make it convincing to you. Otherwise, go to the relevant department for discussion.
6. When paying the money, you should have signed a standard travel contract or a format contract from the tourism management department. Please read the contract carefully first. Of course, there are also areas in the contract that are unreasonable. If you really can't resolve it through negotiation, just file a complaint.
7. It is recommended that you do not go to the Consumers Association when making a complaint. It is best to complain to the Tourism Quality Management Section of the local tourism bureau. They will give you a reasonable reply and propose a refund opinion. If the travel agency does not implement the complaint, -- Generally, it will be implemented. International travel agencies with outbound qualifications have a quality guarantee deposit of 1 million to 1.6 million yuan from the tourism authorities, which is used to deal with these disputes. They will first deduct the compensation from this quality guarantee deposit, and then let the travel agency make up the amount.
8. However, you must keep evidence that you are indeed sick and hospitalized, and prove that you are indeed unable to travel. In particular, you must provide evidence that you actually submitted your withdrawal from the group six days in advance.
9. Brothers, it’s not easy for travel agencies. If you can, let them go, or discuss whether you can go out with their group later. Don’t be too aggressive, which will hurt your soul and harm your peace.
10. I have been engaged in tourism for many years. This industry is indeed not easy! Wish you all the best!
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