I come from Shanghai. Can I get a tour guide card for Mount Putuo?

You can sign up for this year's exam in Zhejiang and have a look.

notice to examinees

I. Registration conditions

(1) must be citizens of China people (including permanent residents of Hong Kong and Macao with China nationality who work, study or live in Zhejiang), love the motherland, support the socialist system, abide by laws and regulations, observe tourism professional ethics, and be enthusiastic about serving tourists.

(2) No record of illegal or bad behavior.

(3) should have a high school, secondary professional school or above. Hong Kong residents must have Secondary Five education or above; Macao residents must have a sixth form degree or above.

(4) Good health, good facial features and no infectious diseases.

(5) Have the basic knowledge and language ability to meet the needs of tour guides.

Second, the timing.

(1) Online registration: Candidates can log on to Zhejiang Tourism Bureau website () for online registration within the specified time. Online registration is open on April 20th, and the deadline is August 15.

(2) On-site confirmation: After completing the online registration, the candidates will go to the local tourism bureau (committee) for on-site confirmation within the specified time. Hangzhou candidates can go to Zhejiang Tourism Training Management Center and Hangzhou Tourism Commission for confirmation, and Yiwu candidates can go to Yiwu Scenic Tourism Bureau for confirmation. Applicants who work, study or live in Zhejiang and have China nationality as permanent residents of Hong Kong and Macao shall be confirmed by the Provincial Tourism Training Management Center. Confirmation time: April 25th to August 20th. Please refer to the instructions for online candidates for specific confirmation and requirements.

In order to facilitate candidates and be responsible for their safety, candidates should, in principle, register in the tourism bureau of the prefecture-level city (including Yiwu) where they live. If there are special circumstances that require cross-regional registration, the situation shall be explained; Cross-regional registration shall not be organized, and municipal tourism bureaus (commissions) shall not accept cross-regional registration, and offenders shall be held accountable.

(3) Examination time

time

(early) morning

9:00— 1 1:00

afternoon

14:00— 16:00

165438+ 10/3 (Saturday)

Tour Guide Service

Tourism policies and regulations

165438+ 10/4 (Sunday)

Basic knowledge of tour guide culture (including basic knowledge of Zhejiang tour guide culture)

Three. Training requirements and examination schedule

1, training

(1) Candidates voluntarily participate in the training before the exam.

(2) The training time is arranged from April to August in principle, and the specific training time is determined by each training point.

Step 2 check

The tour guide qualification examination is conducted by combining the unified written examination and on-site examination in the whole province.

(1) on-site examination

On-site examination includes explanation along the way, explanation of scenic spots, comprehensive knowledge questions of tour guides, answers to business questions and gfd. Take the exam according to the language reported by the candidates. The on-site tour guide examination was conducted in groups, lasting half a day/game, with a total score of 100.

(2) written examination

The written test subjects are tourism policies and regulations, tour guide business and basic knowledge of tour guide culture (including basic knowledge of Zhejiang tour guide culture). The examination papers are unified by the Provincial Tourism Bureau, and standardized examinations are adopted in all three subjects. The examination questions are separated from the answer sheet and graded by the computer. The examination time is 2 hours for each course, and the score is 100 for each course. 20 10 the new textbook compiled by the provincial guide examination office in 2009 was adopted in the national unified examination of tour guide qualification in Zhejiang province. The written test materials are tourism policies and regulations, tour guide business, basic knowledge of tour guide culture and basic knowledge of tour guide culture in Zhejiang. The textbook of the on-site tour guide exam is the Guide to the on-site tour guide exam. All localities can order directly from Zhejiang Tourism Training Management Center (Tel: 057 1-87978 125).

IV. Marking and Certification

1, the marking of the tour guide qualification examination is organized by the Provincial Tourism Bureau.

2, marking and on-site tour guide exam after the end (expected to end at the end of 65438+February) half a month to announce the results. At that time, candidates can log on to Zhejiang Tourism Bureau website () to check the test results. The total score of the three written tests is 180, and the field test is 60% qualified. Candidates who fail the exam will not retain their scores in a single subject and will not retake the exam.

V. Results of the inquiry

After the exam, candidates can log on to Zhejiang Tour Guide Examination Registration Network () and check their exam results through the admission ticket number.

Sixth, check the main points

Within half a month from the date of the announcement of the results, candidates who have doubts about the results can submit a written inquiry application to the office center of the Provincial Tourism Bureau (Tel: 057 1-85 150476), and will not be accepted after the deadline. Complete the production and distribution of the qualification certificate within 20 working days after receiving the qualification certificate issued by the National Tourism Administration.

Seven. expense

The fees for the tour guide qualification examination are charged in strict accordance with the standards of the Provincial Price Bureau. The cost is 305 yuan.

There is no need to report for the exam. Please have a look at the review suggestions.

When you get this tour guide card, whether you are traveling with friends and family, you can tell your team, tell your friends more knowledge, and use our existing knowledge to understand and explore more new and unknown knowledge and civilization. It is really a great pleasure, and it will certainly be the embodiment of our most fulfilling life value as a tour guide. So, in order to make your dream come true, you must prepare for it now.

In fact, no matter what you do, your objective understanding of yourself is the most important factor that determines your success. Therefore, if you want to take the tour guide card, please ask yourself first: "am I a tour guide?" Aside from the facts, I want to take the tour guide card. The minimum conditions are: clear speech and certain language expression ability (so as to pass the oral test); Numerous exams since childhood have proved that you have a good memory and the ability and skills to take exams (let you finish four books in a short time and pass the written test); Of course, it is best to have a certain psychological endurance (so that you can prepare again after this failure and come again next time! )

If your answer is yes, tell yourself: I was born to be a tour guide! Exam! Nothing! When you encounter difficulties in preparing for the exam, please say this to yourself loudly!

Everything has a destiny, and success only belongs to those who are prepared and prepared with heart!

Prepare for written test

There are four aspects in the written tour guide examination: basic knowledge of national tour guides, basic knowledge of local tour guides, policies and regulations, and tour guide business. I think different subjects should be prepared with different mentality at different times.

1. We might as well read "Basic Knowledge of National Tour Guides" and "Basic Knowledge of Local Tour Guides" as encyclopedias from now on, because they contain knowledge of history, geography and architecture. It looks more interesting. Read a little every day and remember a little. You should remember a lot during the exam. And I think this part of the content can not only be used in the exam, even if you have not passed the exam, it is also very useful for you to chat with your friends. How knowledgeable you look! The types of questions are generally multiple-choice questions and true-false questions (the types of questions vary from province to province). If you have a certain foundation, then this is not a problem at all. The content of the exam is superficial. The average person can answer at least about 40% even if he doesn't attend the training. Even if you have no foundation, as long as you are willing to recite it, there is no problem. In terms of skills, I think the question and answer method is better. Ask one of your classmates to test each other and remember quickly. Even if these things are not for exams, remember that they will benefit you a lot. If you really like the tour guide industry, there will be no problem with this subject! In addition, two books were on the same test paper during the exam.

2. "Tour guide business" may also be a headache for many beginners. For this part, I suggest the method of combining theory with practice. You can get a general idea of the book first and know what parts there are. Then, find yourself one or two opportunities to join a group tour (preferably an old tour guide). In the process of joining the group, we should read more books, study more, ask more questions, and clarify some key issues in the book.

3. The main examination questions of policies, regulations and professional ethics are generally single choice, multiple choice, short answer and case analysis. Some provincial capitals have some analysis questions and fill-in-the-blank questions, and each province has some changes every year. After getting most scores in multiple-choice questions, it will be easy. Case analysis requires a certain comprehensive analysis and summary ability, and it is necessary to see clearly which laws and regulations the topic conforms to. I don't think this subject is very difficult. Mainly by memory. In other words, as long as you can memorize the key points, there is no problem. But how to remember is also learning. To be honest, there is really no shortcut, but I have three tips:

First, when reading these two books is closest to the exam, even if you can't remember them completely, you will at least have an impression and your guess will not be too far off the mark;

Second, read more books and do more exercises. One of the most important shortcuts in the tour guide exam is to practice more while reading. First, consolidate the knowledge in books. Second, make up the knowledge points you haven't seen. You can find some questions to do online and find some targeted questions. It is best to practice the questions synchronously, so the effect will be better. All my friends who have passed the exam know that there is a book called the All-round Exam for Tour Guides. I bought it at the beginning and it is very good. But the price is more expensive. But I think it's worth it No pains, no gains.

Third, if you attend the training class, you might as well pay attention to the key points the teacher said at the end and take a gamble!

4. Candidates who are capable, strategic and far-sighted may wish to look for papers in recent years and make a careful analysis. Don't think that you won't repeat the questions once, but the test paper itself is always changing, and the questions you have passed are likely to reappear in other questions. I hope it can arouse the full understanding of candidates.

5. It is recommended to read the textbook at least three times. 1 time is to read books by myself and have a preliminary understanding of the whole book; The second time is to remember the key points; The third time is to throw away what you think you didn't remember well.

Prepare for the oral exam

Generally speaking, there are two or three examiners in the oral test, with a full score of 100, including 10 for courtesy, 30 for explanation of scenic spots and 60 for answering questions. Politeness and etiquette are free for you. As long as you can knock on the door with a smile, no matter how embarrassed you look, it's all in your bag.

The requirements for explaining scenic spots are not high. Just memorize the tour guide's words. If it's not vivid, it's natural. What I am talking about here is the passing standard. It would be better if you could "say" it! The explanation time is usually about ten minutes. Of course, if you are fluent and vivid in front, the examiner may stop you in three minutes, because the teacher listens to the same scenic spots and the same tour guide words every day, and will not be in the mood to listen in detail! Of course there are exceptions. When I took the exam, the teacher made me talk for half an hour! I'm still wondering why you won't let me stop! There must be no mistakes in the tour guide's words. Even if the examiner doesn't listen carefully, he won't muddle through and miss the scenic spots. He should be organized. You'd better visit the scenic spots before the exam, otherwise it will be more difficult.

Psychological quality is particularly important here. In fact, as long as you can't speak, you can generally get 15-20 out of 30. Answering questions depends on your preparation. Needless to say, there are two questions you can't answer. One is that you have a little impression, but you can't answer it. In this case, you can talk about him, say a few words, play a dozen sideline balls and say, ". Dozens of teachers can't give you grades, but maybe he will appreciate your adaptability. For the question that you don't know what the teacher is saying, you can only say politely, "shame, teacher, I really don't know this question." I gave up. Can you tell me the answer? I've learned a lot. "Although you didn't answer, you showed a desire to learn in front of the teacher. You should get full marks for the so-called questions! Don't take a few points for the problem!

When preparing for the on-site oral exam, everyone is looking for ready-made tour guide words everywhere, thinking that this is the best information to deal with the on-site tour guide exam! I can understand that the candidates have the same idea. Just find a ready-made tour guide to recite. If you want to write, you have to find it yourself. How can you have time and energy? In fact, according to my experience, I think this idea is wrong. Although it will take time and energy to prepare yourself, the so-called "sharpening the knife does not mistake the woodcutter." It will be easier to remember what you have prepared according to your own language habits and way of thinking, and get twice the result with half the effort!

And I read some online tour guide words, many of which were copied directly from a text introduction. The language is too written, it is not the language of tour guides at all. It's hard to read, let alone write it down and tell it again! In fact, the preparation of on-site tour guide words is skillful.

How to prepare the on-site tour guide?

First, make it clear before the exam, what to test, and what is the focus?

It's a waste of time, isn't it? Isn't it just an explanation of ten scenic spots? I don't think so. Think about it. Why do you have to take the exam on the spot and see you in person? Test what? We talked about it in the last few pages of "On-site Guide Compilation". Everyone has seen the test of language expression, documents, explanations, norms and contingency. Have you thought about it? How to prepare for all aspects?

In fact, I want to put it bluntly. What I want to test is whether you have the qualification to be a tour guide, from language to image, to whether you have the affinity and enthusiasm needed to be a tour guide! So I think the most important thing for you to prepare for the exam is to have a good state. You must first understand from the bottom of your heart that as a tour guide in the service industry, you should be energetic, enthusiastic and passionate, and prepare every tour guide with such a mentality. This paragraph is not a waste of time. Remember, attitude is everything!

Second, objectively analyze the composition of the tour guide words of the top ten scenic spots, and don't be blindly afraid!

A, highlight the personality and focus on preparation-first, carefully prepare the parts that can be used in the tour guide!

What I hear the most is "ten tour guide words, each ten minutes, where can I remember?" Is there really that much? Analysis: According to the specification requirements, a well-structured tour guide word should have five parts, namely 1, welcome speech 2, itinerary introduction 3, related notes 4, overview and explanation of scenic spots 5, farewell speech. Then, among these parts, except for the fourth part related to scenic spots, which is different at ten o'clock, the other parts can be used with a little adjustment. 1, 2 and 5 are more prominent, and everyone can give full play to their personal characteristics. Spend more time designing, writing and practicing, which should increase your chances of passing the exam. This is a problem with twice the result with half the effort. You can use ten articles when you are ready at a time, which is easier to remember and more meaningful than copying other people's things directly!

If this part is well prepared, it should take 3 to 4 minutes.

B, check more information and make a choice-grasp the key content of the scenic spot explanation!

After preparing Part A, there are still about 6 minutes left, which is about 1500 words. This part is related to scenic spots. As I said before, I don't agree that you just read one introduction and then recite this. This is very difficult because those manuscripts are not very memorable introductions strictly.

I think a more appropriate method is:

1, look for more information first, it's easier to read than to recite.

Analyze what you see and find out what impressed you. If you can get a general idea after reading it, take these parts as the contents of your scenic spots, because these things are best remembered and don't feel too shallow. The tour guide is simple and has all kinds of contents. You are an entry exam, not a tour guide contest.

3. Divide the part you want to talk about into blocks, such as the Yellow Crane Tower. First, talk about its status (three famous buildings, 4A scenic spots, 40 major tourist attractions in China, etc.). ), and then talk about the origin of the building name (named after the place name, named after the immortal), and then talk about the construction history of the Yellow Crane Tower. String the three parts together, and your scenic spot explanation part will be completed.

For another example, in Dabie Mountain, many people complain that there is not much information. Yes, first talk about its important geographical location, historical name and origin, what major events have happened, then talk about the special scenery of its scenic spot, why and when it was designated as a national forest park and park profile, and finally talk about Tiantangzhai or Baodaofeng and Luotian County. I think it's almost time. It's really impossible These building blocks are divided and strung according to your own way of thinking, so it won't be so difficult to remember.

Several details that should be paid attention to in the on-site oral examination (interview) of tour guide qualification examination;

First, respect the examination room staff except the examiner, who have the right to decide whether the candidates violate the rules. If they are found to have violated the rules (such as making noise in the examination room, not referring to the examination room according to the prescribed time, improper words and deeds, not leaving the examination room on time, etc.). ), their test scores and make-up exam qualifications will be cancelled (it seems that most provinces and regions have cancelled the make-up exam this year).

Second, use more polite expressions, such as "Hello, teacher!" "Teachers have worked hard!" "Thank you for your advice!" "Goodbye!" Such as this, although there are no hard and fast rules for exam scoring, it usually affects the examiner's subjective impression, thus affecting his score.

Third, pay attention to dress. Although it is winter, it is best to wear formal clothes for daily thick coats. When you enter the examination room, you can take it off and put it outside the door, otherwise your image will be bloated.

Fourth, when explaining and answering questions, you must look at the examiner with confident eyes, and don't leave the examiner with a feeling of nervousness, endorsement and fear.

You can guess the question that you can't answer, but you must declare that this is your personal opinion. If you are really not sure, you'd better confess, ask the examiner on the spot, and don't pretend to understand.

6. The examiner should listen carefully when asking questions, and then think for two seconds before answering. Don't blurt it out, it will make the examiner feel unstable and lack prudence in thinking.

If you feel at a loss during the interview, you'd better prepare a pen and bring it in. Hold the pen with both hands when explaining, so as not to feel that there is no place to put your hands, and it can also be used as a guiding instruction.

Eight, smiling, smiling expression can give people a sense of honesty, confidence and friendliness, deadpan or frowning easily makes the examiner worry about you, thus affecting the score.

Nine, keep an appropriate distance from the examiner, two to four meters is appropriate, too close to the examiner will cause the examiner's dissatisfaction (involving psychological laws, I will not elaborate. )

Ten, don't ask the examiner's grades, don't emphasize the objective reasons that lead to abnormal grades. The examiner usually takes the development potential as the main measure. If you ask too much or say too much, it may have a negative impact.

Remember to take your ID card and admission ticket with you after the exam. This is the basis for your future achievements, which is very important. Besides, it must be embarrassing for the examiner to chase you and ask you to get your certificate back.

Twelve, the most important point-nature.

other

Many friends feel that tour guides are difficult to test, and the pass rate is only about 30%, so they often feel uneasy. In fact, it is not necessary, because although the pass rate is low, our competitors are also very weak. As long as you really love the tour guide industry, you have the determination, you have paid, and the tour guide card must be in your bag. In fact, only a few people who have been eliminated have carefully reviewed, and the rest are either waiting to copy, or they are busy with work and have no time to review, so it is not difficult to take the tour guide exam, provided that you have to pay.

Of course, many friends still hang up even after paying, which is caused by many reasons. I am against cheating, but I think it is necessary to do some material preparation as an aid sometimes. You have worked hard, but you may not have a level playing field. In an unfair environment, you should treat yourself and others as fairly as possible.