Traditional Culture Encyclopedia - Travel guide - How does the tourist franchise store operate?

How does the tourist franchise store operate?

Generally, large travel agencies will have their own customer collection system. Before using it, you usually have to pay the port fee and the advance payment. If a guest comes to the front desk for consultation, go to the system to see the route, when to leave, how much it costs, and whether there are seats. Print it out and the guests choose. After the guest signs up, enter the guest information and settle the itinerary order. The corresponding advance payment on the system will be reduced.

Before departure, the timetable of the special line will inform you about the tour guide, departure flight or train number, and then you will inform your guests. After the guests leave the group, you should inform the hotline as soon as possible to coordinate the change of fees. If the cost changes, the system will make changes. (Generally, the use of the system will be trained by people in the headquarters).

Generally, it is the first supplier and signs a contract with the headquarters. There will be a complaints department at headquarters. If you can't protect customers and rights, you can try. There is also a quality guarantee money at the headquarters.

Extended data:

Choose a reliable brand before joining, and you can follow the six-part method of joining.

The first step is to inspect the direct store: to inspect the scale of the direct store at headquarters; Is it feasible to have a copy backup project?

The second step is to investigate the franchise stores: investigate the number and survival time of the headquarters franchise stores; Whether the project has strong reproducibility.

The third step is to investigate the methods of store location: telephone location, guided location, third-party location, or on-site location. Location is the most critical factor to determine the success of the project, and a mature and scientific location method will improve the success rate of entrepreneurs' joining the project.

The fourth step is to investigate the training methods of headquarters: mainly divided into three types: centralized training, practical training and training with stores. The depth of training is related to the level of subsequent project management, so it is very important to check the training quality of the project.

The fifth step is to investigate the operation supervision mode: whether the headquarters has SOP implementation standards and whether a strict assessment system is formulated; Whether the profit starting point of the inspection mode of the headquarters is cooperation and win-win.

The sixth step is to investigate the new product development and product iteration ability: the vitality of the brand comes from the attractiveness of its products and whether the products can continuously meet the changes of customer needs. The research and development of new products and the ability of product iteration are the source of brand vitality and the core of whether products can continuously attract consumers.