Traditional Culture Encyclopedia - Travel guide - What kind of professional ethics does a tour guide need?
What kind of professional ethics does a tour guide need?
Just now, I was fooled. I saw some planners on the Internet, and they blew it well. Later, I found out that these were advertisements and I was not allowed to comment at all. These are all so-called intermediaries, that is, bag companies, to help you contact accommodation and local tour guides.
What kind of customized tour group is it? As in the past travel agencies, the result is that several scenic spots will take you around, and those who need to buy tickets will not go, and then take you to the shopping place by car. The so-called planner who contacted you all the time can't see it. Be very considerate before paying, and I will leave you alone after paying.
professional ethics
the professional ethics of tour guides is the manifestation of professional ethics. Generally speaking, the professional ethics of tour guides refers to the sum of relatively stable moral concepts, codes of conduct and moral qualities in the process of education. In short, it refers to the code of conduct that all tour guides should follow in their professional activities.
The professional ethics of tour guides mainly consists of eight factors: professional ethics, professional responsibility, professional attitude, professional discipline, professional skills, professional conscience and professional honor.
It can be summarized as follows: abiding by discipline and law, being dedicated and loving their posts; Quality service, guests first; Sincere and fair, reputation first; Neither supercilious nor supercilious; Unity and cooperation, the overall situation; Learn to make progress and improve your business.
quality requirements
the standard of good quality of tour guides is to become socialist tour guides with ideals, morality, culture and discipline. Its quality requirements can basically be summarized into six aspects: ideological quality, moral quality, knowledge quality, skill quality, psychological quality and physical quality.
above content reference: Baidu Encyclopedia-Tour Guide
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