Traditional Culture Encyclopedia - Travel guide - How to complain about problems in tourism?

How to complain about problems in tourism?

Legal analysis: If problems are found during the group tour, you can complain through the travel agency. Especially in the process of buying and selling, if it is the personal behavior of tour guides and others, you can complain to the travel agency where the tour guide is located. You can also complain online. There are already special complaint websites on the Internet. You can check the local travel complaint website and fill in the information of the travel agency to make a complaint. The tourism authorities and relevant departments of the people's governments at or above the county level shall, when performing their duties of supervision and inspection or handling reports and complaints, find violations of the provisions of this Law, and shall promptly deal with them according to law.

Legal basis: Article 88 of the Tourism Law of the People's Republic of China, the tourism authorities and relevant departments of the people's governments at or above the county level shall, when performing their duties of supervision and inspection or handling reports and complaints, find violations of this law, and shall promptly deal with them according to law; Matters that do not fall within the scope of responsibilities of this department shall be promptly informed in writing and handed over to the relevant departments for investigation.