I bought a pair of high-heeled sandals online. There is a hole in the sole, which shakes when it touches the table. The other one is very good. Is it a quality problem?

Generally speaking, it is not man-made damage, but the quality problem of the shoes themselves that can be returned. You can see if he has joined the seven-day return package for no reason. If it is, you don't have to say anything to him, just ask him to refund it, and you are responsible for the postage. If he wants compensation, you can complain to Xiao Er. Generally, Xiao Er will give you a refund after four or five days! Don't worry about the time. As consumers, we must protect our rights. As evidence, the photos must be taken clearly. If the seller has a detailed map, you can say that it is not true to the seller.