Does anyone have the final review materials for the basic knowledge of national tour guides? Does anyone have the network disk resources for this university information?

I have this resource here to look at the final review materials for the basic knowledge of national tour guides/s/1vm81JfRu6uUAS0VHX3gcNQ?pwd=1234 Extraction code: 1234

The final review materials for the basic knowledge of national tour guides include the following Content:

The nature and principles of tour guide work: Understand the nature, tasks, principles and responsibilities of tour guide work, and master the basic qualities and ability requirements of tour guides.

Tourism policies and regulations: Master the basic contents and relevant provisions of tourism policies and regulations, including provisions on travel contracts, travel insurance, travel complaints, etc.

Tourism professional ethics: Understand the basic principles and norms of tourism professional ethics, and master the basic requirements and behavioral norms of tour guides’ professional ethics.

Tourism resources and customs: Master the tourism resources and customs characteristics of various regions in my country, and understand the history, culture, folk customs and tourism characteristics of different regions.

Travel service skills: Master the basic skills and methods of tour guide service, including how to arrange itineraries, explain scenic spots, and deal with emergencies, etc.

Tourism health care: Understand the basic knowledge and skills of tourism health care, including travel safety, first aid treatment, infectious disease prevention, etc.

Knowledge related to the tour guide business: Master the relevant knowledge and skills of the tour guide business, including travel team management, attraction explanations, shopping arrangements, etc.