Traditional Culture Encyclopedia - Travel guide - Does anyone have the final review materials for the basic knowledge of national tour guides? Does anyone have the network disk resources for this university information?

Does anyone have the final review materials for the basic knowledge of national tour guides? Does anyone have the network disk resources for this university information?

I have this resource here to look at the final review materials for the basic knowledge of national tour guides/s/1vm81JfRu6uUAS0VHX3gcNQ?pwd=1234 Extraction code: 1234

The final review materials for the basic knowledge of national tour guides include the following Content:

The nature and principles of tour guide work: Understand the nature, tasks, principles and responsibilities of tour guide work, and master the basic qualities and ability requirements of tour guides.

Tourism policies and regulations: Master the basic contents and relevant provisions of tourism policies and regulations, including provisions on travel contracts, travel insurance, travel complaints, etc.

Tourism professional ethics: Understand the basic principles and norms of tourism professional ethics, and master the basic requirements and behavioral norms of tour guides’ professional ethics.

Tourism resources and customs: Master the tourism resources and customs characteristics of various regions in my country, and understand the history, culture, folk customs and tourism characteristics of different regions.

Travel service skills: Master the basic skills and methods of tour guide service, including how to arrange itineraries, explain scenic spots, and deal with emergencies, etc.

Tourism health care: Understand the basic knowledge and skills of tourism health care, including travel safety, first aid treatment, infectious disease prevention, etc.

Knowledge related to the tour guide business: Master the relevant knowledge and skills of the tour guide business, including travel team management, attraction explanations, shopping arrangements, etc.