What is the number 10016?

10016 is the service hotline of China Unicom.

The 10016 dedicated line has different functions in different provinces. In some provinces, the 10016 dedicated line has the same function as the 10010 customer service line. In some provinces, it can handle the purchase of No. 186 and 156 cards, the purchase of wireless Internet cards and other services.

Among them, the value-added services that can be handled include information customization such as Xuanling, China Unicom Secretary, stock information, Wo mailbox, weather forecast, etc.

Extended information:

China Unicom’s service products:

Mobile value-added services: providing mobile phone text messages, mobile newspapers, China Unicom Zaixin, Xuanling, and Liyin , mobile phone mailbox, MMS, Internet traffic, as well as caller ID, call transfer, call waiting, call hold, multi-party calls, voicemail, China Unicom secretary, missed call reminder and other value-added services.

Mobile TV: A service provided by China Unicom to watch video programs on mobile phones. Using this service requires the support of China Unicom's WCDMA network. You can use the mobile TV client or China Unicom 3G portal to on-demand, download, and upload videos, and you can also watch multiple live TV channels in real time.

New Force: New Force is a customer brand launched by China Unicom for young people aged 15-26 years old. It is also the first customer brand of China Unicom.

Ruyitong: "Ruyitong" is an affordable and convenient mobile communication service provided by China Unicom to the general public.

World Wind: "World Wind" is a new mobile communication service launched exclusively by China Unicom in order to meet the diverse communication needs of users. With this service, you can freely switch between GSM and CDMA mobile networks using only one dual-mode mobile phone and enjoy dual-network services.

116114: Provide customers with comprehensive information services based on multimedia channels such as 114/116114 voice inquiry, mobile WAP, Internet and Yellow Pages.

Reference material Baidu Encyclopedia-10016