What's the matter with returning the courier soon?

It may be a problem displayed on the mobile phone. It was obvious that it was coming soon, but the courier went back.

In this case, the deliveryman cannot deliver the goods because he has not contacted the recipient. When I come back at night, I have to scan the problem parts (or difficult parts, or abnormal parts, but the same thing from different couriers).

The express delivery process requires that the express mail be delivered to the customer on the same day after it arrives at the destination. If there are special reasons, such as the customer can't be contacted or the customer wants to deliver the goods another day, it is necessary to scan the defective parts that night and upload the cause of the problem.

Related information introduction:

1, express mail is lost.

Find the courier department that receives the mail to make a complaint, or contact the courier company's unified business acceptance platform for settlement.

You can log on to the complaint website of the State Post Bureau or call the postal consumer complaint telephone number "12305" to make a complaint.

2. The packaging is damaged or in short supply

Once the package is found to be damaged or in short supply, the postman should be required to issue a certificate of damage or loss on the spot, identify the responsibility, and keep evidence for future rights protection.

In case of postal service consumption disputes, they should be settled through consultation first; If negotiation fails, you can complain to the postal administration or call "123 15".