What should I do if my phone is charging slowly?

If the vivo phone is charging slowly, you can check it by the following methods:

1. Confirm whether the phone is hot

There is a big difference between the charging speed and the status of the phone. relationship. If the temperature of the phone is high during charging, the actual charging power will be intelligently adjusted based on multiple factors such as charging experience, safety, and device life. At this time, charging will become slower. Please try to avoid charging while running high-power devices. Software, such as playing games, watching short videos, live streaming, etc.

2. Please check the charging scenario

If you use a computer USB interface, a non-adapted mobile power supply or a car charger to charge your mobile phone, the charging current of these devices is relatively small and the charging speed is slow. slower.

3. Please check the charger and data cable

If a non-standard charger or data cable is used, charging may be slow due to charging specifications or compatibility.

4. Check whether the phone is in flash charging state (applicable to flash charging models)

If the device supports flash charging and cannot enter flash charging, causing slow charging, please back up your phone in advance Data, bring the mobile phone, charger set and purchase receipt to the vivo customer service center for testing.

Judgment method: If you are using a standard charger, please switch the device to the default theme and check whether the word flash charge or FlashCharge is displayed on the lock screen of the phone. If the relevant words are not displayed, it means that flash charge has not been entered. Status

5. Check the charging settings

Check whether "high-speed charging" or "default ultra-fast charging mode" is turned on (only supported by some models). If this function is not turned on, charge The duration will increase to a certain extent, and you can check it after turning on the function.

*Function path: Go to Settings > Battery > Charging Settings (or "More Settings") > High-speed Charging (or "Default Ultra-Fast Charging Mode") to turn on the function. Currently, some models support this function. If you cannot see the function setting menu, it means that the current model does not support this function.

6. Charging is slow when the temperature is low

Since the activity of lithium batteries in low-temperature environments will be reduced and the charging speed will be slower, it is recommended to charge in an indoor environment with a slightly higher temperature.

7. Upgrade the software

The new version improves compatibility and stability. Go to Settings > System Upgrade. It is recommended to observe after upgrading the system.

If the above method fails to solve the problem, please back up your phone data in advance, bring your phone, charger set and purchase receipt to the vivo customer service center for testing. Address of vivo customer service center: Go to vivo official website/vivo mall APP--My--site query, select the current city to get the address and contact information of the service center. It is recommended to call in advance before going to avoid empty runs, plan your itinerary reasonably, and travel safely.