How to return the train ticket due to the weather?

Legal analysis: If reversing is not allowed due to the weather, passengers can go through the online ticketing platform or go to the ticket window of the station to go through the refund formalities, without additional water handling fee.

Legal basis: Article 36 of the Regulations on Railway Passenger Transport states that due to the carrier's responsibility, when passengers can't take the bus according to the date, train number, seat and berth recorded on the ticket, they should properly arrange the station and bus. When the rescheduled train, seat and berth are higher than the original ticket level, the excess fare will not be replenished. If it is lower than the original ticket level, the fare difference will be refunded, and no refund fee will be charged.