Summary of Annual Comprehensive Management of Tourism Bureau

Summary of Annual Comprehensive Management of Tourism Bureau

Over the past year, under the guidance of the spirit of the 18th National Congress of the Communist Party of China, our bureau has conscientiously implemented the decision-making arrangements of the municipal party committee and the municipal government, taken Scientific Outlook on Development as the guidance and aimed at building a harmonious society, and strengthened that "development is the last word and the first priority; Stability is the last word, the first responsibility ",comprehensively implement the comprehensive management measures of social security, maintain social harmony and stability, and provide powerful services and guarantees for building a coastal leisure and tourism city.

First, strengthen organizational leadership and form a joint force.

Over the past year, the Municipal Tourism Bureau has been focusing on the study and practice of Scientific Outlook on Development activities, constantly improving the quality and level of service in terms of overall service, service leadership and service at the grassroots level, constantly improving the leadership mechanism, and striving to form a joint force to promote the sustainable development of comprehensive management. On the one hand, adhere to the combination of learning and application. All cadres and workers systematically study the Party's working theory and deeply understand Scientific Outlook on Development's great significance, scientific connotation, spiritual essence and fundamental requirements. Consciously carry forward the study style of integrating theory with practice, combine theoretical study with a deep understanding of the party's principles and policies of deepening reform and opening up, promoting scientific development and promoting social harmony, and combine them with strengthening the analysis and solution of practical problems in reform and development and improving work ability, strive to find out the main problems in work, and further enhance the sense of responsibility and mission of "maintaining stability and promoting development". On the other hand, adhere to the system management. Constantly improve and perfect internal rules and regulations, such as "Regulations on Vehicle Management of Tourism Bureau" and "Regulations on Bus Use Registration of Tourism Bureau", etc., to standardize the order of bus use; Document management system, official seal management system, computer use management system, etc. , standardize the internal operation of the unit, as well as the civilized behavior norms such as the Convention on Civilized Behavior of Citizens' Domestic Tourism and the Guide to Civilized Behavior of Citizens' Outbound Tourism. Adhere to the weekly regular meeting or irregular meeting, with the participation of all cadres and workers, and communicate in time to improve the legal concept and safety awareness of employees. On the other hand, adhere to administration according to law. Strengthen the legal system, national security knowledge learning and publicity and "pornography, gambling and drugs" warning education, the broad masses of cadres and workers' legal concept and self-protection awareness have been significantly enhanced, the ability of administration according to law has been significantly improved, and the "Sixth Five-Year Plan" popularization of law and governance according to law have been further promoted. Over the past year, all cadres and workers in the tourism system have not participated in the illegal crimes of "pornography, gambling and drugs", and no other illegal and criminal acts have occurred. There have been no criminal and public security cases caused by man-made contradictions or problems such as not performing their duties deeply and meticulously.

The second is to highlight the key points of work and implement responsibilities.

Over the past year, the Tourism Bureau has earnestly carried out various tasks of comprehensive management, further deepened the activities of creating safety in the tourism industry, and maintained the safety and stability of the tourism industry.

1. Through service guarantee, the development capacity of tourism has been further improved. Firmly establish the concept of "grasping comprehensive management, creating safety and promoting development" and actively serve the first priority. Effectively incorporate the comprehensive management of social security into the annual plan of tourism work of the Municipal Tourism Bureau, and solidly promote the implementation of major measures for comprehensive management of social security. Take the initiative to be a "gas station" and "booster" for the construction of key tourism projects, organize or cooperate with relevant departments to actively carry out the investigation and resolution of contradictions and disputes related to tourism development, discover and master the unstable problems that may occur in the process of project construction, tourism management and tourism complaints, actively guide the masses to solve problems through legal channels, and timely resolve and properly handle all kinds of contradictions and disputes.

2. The foundation of tourism safety governance has been further consolidated. At the beginning of the year, it signed a comprehensive management target responsibility form with the municipal comprehensive management office and established a comprehensive management leading group. Formulate emergency plans for tourism emergencies, fully implement the supervision of the tourism industry, standardize the business behavior of tourism enterprises, and create a safe, orderly, honest and civilized tourism consumption environment. Focusing on tourism safety supervision, we will implement various safety work such as "special rectification of safety production", "special rectification of illegal activities" and "special rectification of traffic safety". Implement the regulation of "one post and two responsibilities" between tourism departments and tourism enterprises, and sign 18 safety responsibility certificate with travel agencies and tourist hotels in the city on 20/3 to clarify the responsibilities. Through issuing documents, arranging meetings, inspecting and guiding, urging rectification and other work, we will implement various safety work such as "special rectification of illegal governance", "special rectification of traffic safety", "100-day safety action" and "standardization construction of safety production". Since the beginning of this year, three safety deployment meetings of tourism enterprises have been organized to convey the spirit of relevant safety meetings such as the municipal government safety Committee in time, deploy safety work at all stages, and issue 35 safety documents and feedback pieces. Rectify hidden dangers, including safety inspection 14 times, inspection by tourism enterprises 10/0 times, and rectification of problems10 times, such as idle desks and chairs in Yulida blocking evacuation routes, no fire control center in Kangxing Hotel, no record of maintenance of fire control facilities in Haochangshanhu Hotel, aging of some wires in Qinjiang ancient armory and the armory. Seriously carry out activities in safe tourist attractions, make billboards, hang banners and other forms, and strengthen publicity. Carry out the safety inspection of tourist attractions from time to time, especially during the Golden Week, and focus on checking whether the safety measures such as railings, fences and warning signs in tourist attractions are in place. Typhoon weather closes tourist attractions to ensure the safety of tourists.

3. The scope of tourism safety education has been further expanded. Supervise all star-rated hotels to formulate and implement the "annual safety training plan". On June 13, the publicity and consultation day of "Safe Production Month" in Changle City was held in the People's Hall Square on June13, and more than 0,000 publicity materials were distributed to the general public. The Tourism Emergency Plan of Changle City was revised, and the Earthquake Work Plan of Changle Tourism Bureau was formulated to urge and guide all tourism enterprises to improve the emergency plan and conduct drills. On the morning of September 28th, the fire drill of tourist hotels organized by the Tourism Bureau was held in Changshengshan Lake Hotel, Changle. The person in charge of safety management of tourist hotels in the whole city went to the site to observe and learn, and effectively improved the hotel's fire emergency capability.

Third, strengthen supervision and inspection to eliminate hidden dangers.

Effectively enhance the sense of political responsibility and overall situation, conscientiously implement the responsibility system for public security work within the unit, improve the organizational structure, clarify work responsibilities, strengthen supervision and inspection, and ensure that all safety measures are implemented.

1, improve internal public security institutions, and implement internal public security management, fire safety management and duty system. Reasonably arrange internal security forces, and strengthen the implementation of internal security systems such as leadership, 24-hour duty and regular and irregular patrols.

2. Organize many times to carry out self-examination and self-correction with fire prevention, theft prevention, damage prevention and accident prevention as the main contents, take the implementation of safety and security measures in key parts as the top priority of self-examination, study the problems found in the investigation and inspection, take effective measures to rectify in time and eliminate potential safety hazards.

3. Actively organize "safety creation" activities, establish safety civilization departments, improve emergency plans, make full preparations for emergencies in emergency situations, strengthen the management of drivers' safe driving, strengthen safety education, form a working atmosphere of "everyone participates and pays close attention to * * *", and further enhance the overall preventive ability of the unit.

4, closely grasp the ideological trends of cadres and workers within the unit, strengthen education and guidance, timely discover outstanding problems that may affect internal security, actively do a good job, and strive to solve unstable factors from within and eliminate them in the bud.

Over the past year, through the joint efforts of all cadres and workers, the comprehensive management and stability work of the Municipal Tourism Bureau has achieved certain results. However, comprehensive management and maintaining stability is a task that needs constant efforts. In the future work, our bureau will continue to strengthen the sense of hardship, strengthen the sense of responsibility and urgency of comprehensive management and stability, identify the shortcomings, take more active and effective measures, and truly implement the measures to create peace.

In my hometown, the civil air defense organization of mass prevention and treatment is relatively sound, the physical defense facilities are well implemented, the technical defense construction is basically popularized, the overall defense capability is high, and there is no prominent public security prevention and control and management corner. Criminal cases have been effectively controlled, the public security problems strongly reflected by residents have been solved in time, and the people's sense of security has been significantly enhanced.

First, the status quo of the group prevention and treatment team

(1) Composition, quantity and characteristics

A group prevention and treatment team with 7 teams as the main force was established. In order to form a multi-level comprehensive management pattern in the whole township, our township has focused on the construction of seven teams to ensure that the group prevention and treatment have sufficient strength. First, the Security Council was set up, which was set up in 27 villages, neighborhood committees, health centers, credit cooperatives, post offices and three schools, and was equipped with security cadres and full-time staff as required. At present, there are 34 public security committees in the township with 65,438+002 people. Organize the masses to do a good job in the "Four Preventions" against professional, anti-theft, fire prevention and safety disasters and accidents, implement various safety precautions, and eliminate and plug unsafe hidden dangers and loopholes. The second is to establish a full-time public security patrol. Relying on the neighborhood Committee, two public security patrols with 9 people were set up. Patrol by turns during the day and at night, and adopt an irregular patrol system, especially to strengthen the patrol of residential buildings, schools and other places to ensure the safety of one party. Third, the establishment of militia emergency detachment, the township * * * militia emergency detachment 2, 40 people. Carrying out patrol and waiting work has played an important role in overcoming the phenomenon of preventing files from being damaged, narrowing the crime gap and finding and arresting criminals in time. Fourth, a 20-member building protection and hospital protection team was established, and public security activists were actively mobilized to participate in the joint defense on duty, which better realized the joint defense linkage of "road, street, door, shop, building and hospital". Fifth, the information network composed of 246 comprehensive information officers has been improved, the secret monitoring of released prisoners, temporary floating population and social idlers has been strengthened, and the collection of criminal clues and public security clues has ensured the smooth flow of information on public security and contradictions and disputes. Sixth, organize 120 volunteers to carry out public security patrol, emergency rescue, voluntary fire fighting and publicity of legal knowledge and safety prevention knowledge in their hometown. Seventh, prevent and treat other forces by groups 130 to stop all kinds of illegal and criminal acts, mediate and handle all kinds of contradictions and disputes in time, and improve the ability of social security control.

(2) Working methods and results

Under the leadership of township party committees and governments, we should do a good job in building the team of village (community) security committees and coordination committees, vigorously carry out joint defense and governance by the masses, give play to the role of public security activists, and organize joint protection households to defend themselves and govern themselves. Improve the working mechanism of the Safety Committee and the Coordination Committee, further enrich the strength, improve the organization, establish norms, urge the Safety Committee and the Coordination Committee to hold regular meetings, and do a good job in the implementation of various measures for mass prevention and treatment. Strengthen the supervision and guidance of public security work around towns, units and schools, urge the establishment and improvement of internal public security institutions according to law, adjust and enrich public security forces, formulate and improve the prevention system, and earnestly strengthen public security prevention and safety management around towns, units and schools.

My township attaches importance to the mediation of contradictions and disputes and the work of mass prevention and treatment, with remarkable results, and criminal and public security cases are declining year by year. At present, our township prevention and control team has assisted in legal publicity 15 times; Assist in comprehensive management for 32 times; Assist in mediation 63 times; Assist in helping and teaching 12 times; Organized to participate in the "7. 17" flood fighting and emergency rescue, mobilized 290 person-times of group prevention and treatment forces, and organized 280 person-times of group prevention and treatment forces to participate in public security patrols and guards.

(three) organization and management, education and training and funds.

For a long time, in order to realize the fundamental improvement and long-term stability of social security, my township has vigorously advocated the spontaneous means of social security prevention and control by the masses, and put the work of mass prevention and treatment and social stability on the important agenda. Efforts should be made to establish a system of rules and regulations, standardize work behavior, improve the security mechanism, and strengthen education and training. 20 10 increased the investment of special funds for comprehensive management and prevention, which provided financial guarantee for the smooth development of the activities to create peace. Make clear and specific provisions on the organization and remuneration of mass prevention and treatment, strengthen the daily coordination, inspection, guidance and assessment of mass prevention and treatment, further integrate the resources of mass prevention and treatment, strive for the most extensive and reliable social forces to prevent and detect crimes, maintain social order, and lay a solid mass foundation for the public security management system that * * * participates in the comprehensive management of social security and performs its duties and obligations in public security management, and has achieved remarkable results.

Second, the existing problems and difficulties

First, there are deviations in ideological understanding. The main reason is that a few villages do not pay enough attention to the work of mass prevention and treatment, and the work measures are not in place. Some village governance committees and coordination committees exist in name only and have not really played their role. Second, the management system is not standardized. There are a lot of phenomena that the management and support of the group prevention and treatment team are out of touch, and the business guidance and management are out of touch. Third, the funding guarantee is unstable. There are problems of insufficient funds investment and guarantee, and some of them are even difficult to guarantee the normal operation of the work, which leads to the weak cohesion and combat effectiveness of the group prevention and treatment team and the unstable people's hearts. Due to the shortage of funds, the medical insurance of the group prevention and treatment personnel can not be guaranteed, which has dampened the work enthusiasm to some extent. Fourth, the development of full-time preventive forces is uneven and the quality is uneven. Fifth, most people have a weak sense of participation. Many people's enthusiasm and consciousness of participating in group prevention and treatment are not high, and they dare not take the initiative to fight against criminals around them, and are unwilling to provide clues for public security organs to crack down on prevention. Some people even think that "social security has nothing to do with me." Sixth, the overall quality of the team is not high. For various reasons, for many years, the team of prevention and treatment by groups has the phenomenon of small number of personnel, old age and low education level, and the overall quality of personnel is not high, which is extremely disproportionate to the social security work under the new situation.

Three. Comments and suggestions

1. Further improve community mass prevention organizations and strengthen the construction of multi-level public security prevention and control systems such as communities, security committees and voluntary patrols.

2, fully mobilize the enthusiasm of the masses, create a good atmosphere for everyone to participate, and encourage people of insight who are enthusiastic about public welfare undertakings to actively participate in prevention and control work.

3. Establish and improve an effective incentive mechanism. Units and individuals who have made outstanding achievements and those who have made meritorious deeds in the struggle against criminals shall be commended and rewarded; Those who are injured and disabled in the struggle against criminals should be properly treated and resettled; The families of those who died in the struggle against criminals should receive pensions.

4. Strengthen public security patrols in key units, residential quarters, farmers' markets and supermarkets, ensure the personal and property safety of the people, maintain public order around the school, and purify the teaching and educating environment.

In 20 13, under the leadership of the district party Committee and the district government, and under the specific guidance of the district comprehensive management Committee, our bureau adhered to the guidance of Xiaoping Theory, Theory of Three Represents and Scientific Outlook on Development, comprehensively studied and implemented the spirit of the 18th CPC National Congress, adhered to the policy of "combining fighting with prevention, focusing on prevention, combining specialized groups and relying on the masses", and combined with the actual work of our department and industry, effectively strengthened comprehensive management and "safe units".

First, leaders attach great importance to it and unify their thinking and understanding.

In order to do a good job in the comprehensive management of social security and create a harmonious and stable social environment for the construction of a peaceful Taijiang, this year, our bureau has attached great importance to and conscientiously implemented the spirit of the municipal and district comprehensive management work conference and the opinions of district committees and district governments on creating a peaceful Taijiang, firmly established the policy of "stability first", and put the comprehensive management of social security and the construction of a peaceful Taijiang on the important agenda and included it in the annual work plan. Clarify the goal of comprehensive management responsibility system, strengthen comprehensive management leadership, and set up a leading group for comprehensive management of social security, headed by the director himself, and the main leaders of various departments, sanitation departments, law enforcement brigades and departments in the bureau are specifically responsible. Each unit is specially equipped with a full-time or part-time security cadre and fire safety officer to clarify specific responsibilities. At the same time, the "Implementation Opinions on Establishing Safe Units" and the "Responsibility Letter for Comprehensive Management of Social Security" were formulated, and the main leaders of the bureau signed a responsibility letter with the main heads of all units in the bureau system, forming a work pattern of grasping the first level and implementing it at different levels. Comprehensively deepen the implementation of the comprehensive management of social security.

Second, improve the system and clarify the tasks.

This year, according to the requirements of comprehensive management and building a peaceful Taijiang River, our bureau has established and improved various fire control rules and regulations, established and improved fire control files, and signed fire control safety responsibility forms and fire prevention contracts with grass-roots units and self-employed owners, with a signing rate of 100%. Conscientiously implement the "Regulations on Letters and Visits", focus on solving the hot and difficult problems existing in the long-term management of cities, do a good job in resolving them in accordance with the requirements of "Five Ones" and reduce mass incidents. This year, our bureau accepted online complaints 12345, NPC and CPPCC proposal 4 19,

35 bills, 25 approved by leaders, 79 transferred by departments, 57 letters and visits from the masses, and 5 13 cases accepted by the case acceptance center of the district law enforcement brigade, with a fine of more than 200,000 yuan. All kinds of complaints, cases, and approvals from the masses are handled by special personnel on time, with serious feedback and timely completion. The completion rate is over 98%.

Third, hold training courses to improve the comprehensive management level of all staff.

Convene store tenants, security administrators of sanitation apartments and relevant personnel of bureau organs, sanitation departments and law enforcement brigade to carry out comprehensive fire protection knowledge training and practice drills, systematically explain the common sense of comprehensive fire protection and fire safety work and the use of fire fighting equipment, and organize bureau system personnel to conduct comprehensive knowledge tests, which further improved the working ability of cadres and workers to correctly handle comprehensive fire protection and fire protection problems. At the same time, taking legal education as an opportunity, we should strengthen the publicity and education of cadres and workers on the legal system, constantly enhance the awareness of the legal system and prevention and treatment by groups, enhance the ability to resolve contradictions and mediate various disputes that may be aroused, and improve the level of comprehensive management.

Fourth, strengthen inspection, urge rectification, and fully implement comprehensive management work.

My bureau actively mobilizes the fire prevention enthusiasm of cadres and workers in all units of the bureau system, holds at least one safety work meeting every quarter, regularly summarizes the deployment of comprehensive management and fire safety work, and establishes and improves the weekend fire safety inspection day system on the basis of conscientiously implementing the fire control policy of "prevention first, fire control combined". This year, our bureau insists on being a member of the fire safety leading group every weekend. Regularly organize cadres and workers to go to bureaus, shops and sanitation apartments to check the fire safety work. For key units (such as bureau general service desk, sanitation apartment, garbage transfer station, sanitation motorcade and its stores, etc. ), bureau leaders often personally lead in-depth inspections and urge rectification on the spot when problems are found. If the rectification cannot be put in place temporarily, a rectification notice will be issued, and the rectification will be put in place within a time limit and feedback will be given. This year, our bureau * * * issued more than 30 rectification notices, with more than 30 rectification items, and the rectification rate was 100%, which achieved the combination of inspection, rectification and prevention.

Five, to carry out activities to create a "safe unit", establish and improve the working mechanism.

This year, in accordance with the principle of putting prevention first, our bureau has earnestly strengthened the work of safety creation, strengthened the work of technical defense, management, system and inspection, made great efforts to rectify the weak links that affect safety, and achieved the maintenance of social stability. This year, our bureau took the initiative to deal with the unstable factors brought about by the restructuring of units, and through measures such as increasing publicity and education, policy interpretation, etc., we did a good job in counseling and letters and visits, properly resolved contradictions, and promptly mediated all kinds of disputes that may arise.

Over the past year, our bureau has done a lot of work in the comprehensive management of society and the creation of a peaceful Taijiang River, and achieved certain results, and achieved a good goal responsibility system for comprehensive management of social security. However, we are also soberly aware that there is still a big gap from the requirements of superior leaders and the masses, which is mainly reflected in the following aspects: due to the defects in the urban management system, further efforts are needed to achieve the goal of "extending urban management to villages and towns"; Facing the rapid development of economy and the lag of urban planning in our region, it has caused many management difficulties. At the same time, the law enforcement level of urban management team members needs to be further improved, the law enforcement intensity needs to be further strengthened, and the service awareness and level need to be further strengthened. However, we must never be blindly optimistic and take it lightly, but we must always be vigilant and unremittingly do a good job in comprehensive management to create a harmonious and stable social environment for building a "peaceful Taijiang".

;