Traditional Culture Encyclopedia - Weather forecast - My express delivery has been at the destination for four or five days, and it hasn't reached me yet. I called countless times without saying the exact time. Garbage company?
My express delivery has been at the destination for four or five days, and it hasn't reached me yet. I called countless times without saying the exact time. Garbage company?
1, you can contact the seller directly, and the seller and the courier will communicate the delivery matters.
2. You can complain to the courier company, and the customer service staff of the courier company will communicate with the courier.
Second, the express error correction solution
1, express mail is lost.
First of all, find the courier department that receives the mail to make a complaint, or contact the unified business acceptance platform of the courier company to ask for a solution.
Secondly, you can log on to the complaint website of the State Post Bureau or call the postal consumer complaint telephone number "12305" to make a complaint.
2. The packaging is damaged or in short supply
Once the parcel is found to be damaged or in short supply, the postman should be required to issue a certificate of damage or loss on the spot, identify the responsibility and keep the evidence for future rights protection;
In case of postal service consumption disputes, they should be settled through consultation first; If negotiation fails, you can complain to the postal administration or call "123 15".
3. Express delivery delay
In addition to the delivery delay caused by extreme weather and accidents (forgetting the Double Eleven), you can appeal by phone or log on to the websites of the State Post Bureau and the postal administrations of various provinces and cities.
4. Serious losses
If the loss of goods is relatively large, the parties concerned shall report the case to the public security organ and provide corresponding evidence. At the same time, we should also negotiate compensation with the courier company in time.
Therefore, when you find that the courier does not deliver the goods, you can contact the courier company, the seller and even complain about the courier's delivery as soon as possible. This is a means to safeguard our own legitimate rights and interests and let the goods reach us as soon as possible. The express parcel has arrived at the station, and it must be delivered to the individual within 24 hours, otherwise it will be punished by the company. If it has been more than 24 hours, you can choose to complain or contact the courier's national customer service phone to urge delivery. Of course, it's best not to complain. After all, the express delivery work is not good, and the rain has never stopped.
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