Traditional Culture Encyclopedia - Weather forecast - How to apply for compensation for overtime work?
How to apply for compensation for overtime work?
1. We must first check whether there are compensation clauses for overtime delivery in the submitted order. If there are relevant clauses, just ask for compensation according to the clauses;
2. You can make bad comments and leave messages on the platform food delivery service;
3. You can also contact the store to complain about the delivery service.
Take-out overtime compensation is as follows:
1. The merchant promises the delivery time and discount, which is calculated from the time when the user places an order (the general overtime calculation rule is 40 minutes +8 minutes). If the delivery is made after the promised time, the delivery will be charged at a discounted price;
2. Due to the bad weather, the cooking time of some foods is too long, or other factors, the merchants will selectively extend the commitment time or not make a commitment. In addition, it should be noted that advance orders do not participate in overtime compensation;
3. If the merchant receives the order and fails to deliver the goods beyond the expected delivery arrival time, the merchant will pay;
4. If the merchant sends the order to the distributor in time, the delay caused by the distributor will be paid by the distributor. If the delivery staff refuses to pay, the delivery platform will pay for the delivery first and then deduct it from the delivery staff's account.
Take-away customers can deliver food as follows:
1. If the customer orders takeout and returns the meal, if it is the customer's own fault, the customer should bear the responsibility. Meals belong to ordered consumer goods, not goods that are returned without reason;
2. If it is caused by the delivery failure of the takeaway brother, the takeaway platform should bear the responsibility;
3. If it is the food itself, the merchant should bear the responsibility.
To sum up, different platforms and businesses may have different regulations on overtime pay, and the specific operation process may also be different. Therefore, it is recommended to understand the relevant regulations and appeal process before using the takeaway service.
Legal basis:
Article 577 of the Civil Code of People's Republic of China (PRC)
If one party fails to perform the contractual obligations or fails to meet the contractual obligations, it shall be liable for breach of contract, such as continuing to perform, taking remedial measures or compensating for losses.
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