Traditional Culture Encyclopedia - Weather forecast - What should I do if I charge the wrong phone bill many times

What should I do if I charge the wrong phone bill many times

First of all, it depends on how we use recharge.

There are generally two kinds: WeChat and Alipay.

Wechat payment recovery

Mobile phone recharge-mine

Click on the order to find the wrong order.

Click Query/Complaint, and then click I want to complain.

Click the wrong number-fill in the contact number.

Select a customer service phone contact.

You can select "Refund" for the demand description.

For details, you can fill in "Fill in the wrong number to apply for a refund", just ~

Alipay payment recovery

Alipay refund process is not much different from WeChat.

Open the Alipay mobile phone recharge-recharge record

Wrong order found-click the order.

Slide down and select "Complaint" at the bottom of the page.

The selected account was stolen, and the money is not what I have to pay next.

Fill in the reason and contact information.

There will be relevant customer service calls to verify.

Although it can be recovered, we should try to avoid charging the phone bill by mistake and reduce the trouble. After all, customer service phone verification is also very cumbersome.

I really can't, so I have to negotiate with myself to see how to give or calculate the money.