Why is Shentong Express so slow?

The main reason is that it is cheap, and there are disadvantages of the franchise system.

Under the joining system of Shentong, the management of agents is loose, and the customer service can't keep up with the requirements of users. Due to the weakness of low direct sales and insufficient constraints on agents, Shentong frequently encountered complaints, resulting in poor delivery quality, long delivery cycle and poor customer service.

Secondly, although Shentong is aware of the "lag" of its direct selling, the speed of promoting "direct selling" is still too slow. In 20 15, shentong started its direct transformation, but it was not until 20 18 that its direct transformation came to an end. The transformation process lasted for four years, creating opportunities for rivals to catch up.

The development of Shentong Express;

With the development of the express delivery market in China, Shentong Express has been actively exploring new business while providing traditional express delivery services, providing customers with B2C one-stop logistics services such as warehousing, distribution, system and customer service, payment collection, valuables channel and cold chain transportation, and has established huge business organizations such as information collection, market development, logistics distribution and express delivery in China.

At the same time, Shentong Express also actively invests in building a global overseas warehouse service system, providing one-stop supply chain services such as first shipment, customs clearance, warehouse management, inventory control, order processing, logistics and distribution, and information feedback for global cross-border e-commerce.

At present, Shentong's international business has expanded to the United States, Russia, Australia, Canada, South Korea, Japan, New Zealand, Indonesia, Nepal, Britain, the Netherlands, Europe, Malaysia, Thailand, Bangladesh and other countries.

Refer to the above? Baidu Baike-Shentong Express