Traditional Culture Encyclopedia - Weather forecast - Will the dining downstairs of the office building be off-season in summer?
Will the dining downstairs of the office building be off-season in summer?
Summer is recognized as the off-season in the catering industry. The weather is hot, people have low consumption desire, poor appetite and small dining demand. Even if they go to restaurants, many people will only order some light dishes, and the turnover of most restaurants will decline to varying degrees.
Catering features
One-time, catering service can only be used once and enjoyed on site, which means that the service can only be carried out after the guests enter the restaurant, and the service will naturally terminate when the guests leave the restaurant.
Invisible, the catering industry has intangible service utility, which is different from tangible products such as fruits and vegetables. Its quality can be judged by its color, size and shape. Catering service can only be evaluated by the personal experience of dining guests after purchasing, consuming and enjoying the service.
On the one hand, the difference of catering service means that catering service is completed by the staff of catering department through manual labor, and each staff member provides different catering services for guests because of their age, gender, personality, quality and education level.
On the other hand, the same waiter, on different occasions, at different times, or facing different guests, will have certain differences in service attitude and service mode.
Directly, after the production of general industrial and agricultural products, most of them have to go through multiple circulation links before they can reach consumers.
If the products fail the quality inspection before leaving the factory, they can be reworked. In the store, the products you think are not satisfied can be ignored, but the catering products are different. Its production, sales and consumption are almost synchronous, so producers and consumers are face-to-face service and face-to-face consumption.
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