Which express delivery services will not be closed during the Spring Festival in 2018?

With less than a month left before the Spring Festival, many e-commerce companies are already "waving the flag and shouting." Faced with a Spring Festival express delivery holiday schedule circulating on the Internet, many consumers are worried about whether the express delivery during the Spring Festival can be delivered on time? Similarly, the courier boy also started to have difficulties. After a busy year, when can he go home for the New Year?

Will the express delivery company be on holiday during the Spring Festival?

According to the "Express Magazine" news report, these ten express delivery companies including EMS, SF Express, ZTO, STO, YTO, Yunda, Best, Deppon, JD Logistics, and Suning Logistics stated that, We will not be closed during the Spring Festival this year.

A public relations manager of an express delivery company who did not want to be named said, "We should be the first among these companies to insist on this. Now it is normal for us. We do not take a break during the Spring Festival. For details, please refer to our official announcement.”

According to the review, Suning Logistics has recently taken the lead in launching non-closing express delivery services during the Spring Festival; as the “main force” in delivery services during the Spring Festival every year. ", EMS stated that it will be "seamless, full coverage, non-stop" as in previous years; Yunda Express officially announced that the headquarters will establish an "Express Service Operation Group during the Spring Festival" to coordinate and direct the entire network's express service work. At the same time, it will The automobile transportation and aviation routes in relevant areas will be adjusted and optimized, and the express delivery timeliness in some areas will be adjusted to a certain extent.

Will express delivery costs increase?

As usual, some express delivery companies will charge a certain service fee during the Spring Festival. EMS and SF Express have charged an additional fee of about 10 yuan in previous years. Yunda said that taking into account various factors such as business volume and cost during the Spring Festival, an additional service fee of 10 yuan will be charged for each express shipment.

Should the express company take a break?

Zhao Xiaomin, CEO of Guanshuo Enterprise and an expert in the express delivery industry, said in an interview with a reporter from the Voice of China: In the so-called service industry, there is no company saying that it takes a break or that it does not take a break. The most critical factor must also be considered: the user. need. According to the current holiday in China, from the perspective of daily household consumer goods, especially when it comes to daily necessities, there is still a relatively strong demand, so the normal business volume will generally be around 30% to 3.5%, so this volume is said to be In terms of the market, we think it is not a particularly small amount. So you think it's okay to let him rest? That's not possible, right? So we think this is the norm. We believe that you cannot completely separate the company's rest from the courier's rest. Another angle we need to consider is the issue of social responsibility. Many of them are franchises, which must consider the survival and operation of the outlets in the entire network.

How will the courier choose?

Xiao Zhou, a young man from Tangshan who delivers express delivery in Beijing, has been working for three years. In an interview with a reporter from the Voice of China, he said that he will continue to work hard this year, with subsidies and time off after the year. It's something you can choose.

Xiao Tang, courier: In fact, as far as the situation in previous years is concerned, some employees work here, and most of them go back. If you deliver express here like us, you can get some subsidies. We often just Because of this subsidy, I won’t go home for the New Year. The time off after the New Year depends on the individual. If you want to take time off, just give up the days and go home to rest for two or three days before coming back to work. That is enough. Now that the New Year has faded, everyone’s desire to shop is getting stronger and stronger. We have also catered to the market, and the benefits provided by the company are quite good. It depends on the individual. If you want to take a break, you can earn less. The company does not force you to do so.

In addition, it is understood that Suning Logistics has released a "Reunion Plan". During this year's Spring Festival, the company will set up 100 love stations in 43 cities to organize couriers on duty to celebrate the New Year with their families; JD.com released "I am in JD.com’s New Year’s Eve event provides attractive benefits to couriers and other employees on duty during the Spring Festival.

How to protect the welfare of overtime couriers?

While ensuring consumer services, how can companies protect the welfare of couriers who work overtime? Zhao Xiaomin said that companies already have relatively good practical experience and suggested that consumers should also have a better understanding of front-line workers in express logistics. "In fact, in the past three years or so, this has been the situation. Some people stay and continue to do it. Their express delivery business maintains normal operations, but some of them are delayed or mis-delivered. Another point If so, they will provide warm care with some salesmen or couriers throughout the Spring Festival, including some financial support. This is what we think they have been doing over the years, and this year will continue to be the case. Such an operating situation.”

Extended reading: Is the online express delivery outage timetable released? Fake!

In less than a month, the 2018 Spring Festival is coming. Although they are eagerly looking forward to the Spring Festival holiday, online shopping people have also encountered troubles recently: many online stores have posted notices to remind them. Consumers are urged to place orders as soon as possible to prevent courier companies from taking breaks and being unable to deliver goods. A list of major courier companies' stop delivery times has even been circulated online.

So, has the express delivery industry ushered in the "Spring Festival mode"?

In this regard, the reporter conducted an investigation and found that the major express companies have not officially announced their express break times. However, considering the arrival of ice and snow weather in the future, some express companies will stop delivery in the near future and continue to operate as usual. The express delivery companies also expressed that it will be difficult to deliver express items in remote areas on time.

Online shoppers face unmanned delivery?

The Spring Festival of 2018 is getting closer, but many online shoppers are in trouble. The reason is that the express delivery outage schedules recently published online have announced that express delivery for online shoppers may be We are about to face the embarrassing situation of being unable to deliver goods.

According to netizens’ descriptions, reporters saw on the Internet that holiday schedules for express delivery companies for the 2018 Spring Festival have been released. They include YTO, STO, ZTO, Tiantian, Best, SF Express, and Yunda. The timetables for the suspension of operations of many express delivery companies are listed one by one. According to the table, the last pick-up time for YTO, STO, SF Express and Tiantian is February 14. Regarding this, the reporter inquired on the official websites of several express delivery companies. , no relevant outage time was found. Relevant staff of YTO Express told reporters that once the express delivery is out of service, it will be announced on the official website in advance to remind consumers not to believe online rumors.

Relevant SF Express staff also stated that SF Express implements a 365-day operation model, so the actual situation is not consistent with the outage time announced online.

So, when will the "Spring Festival Mode" of the express delivery industry start this year? Although there has been no official response from the express delivery company, reporters logged into some shopping websites and found that many online stores have stated that considering the outage of express delivery during the Spring Festival, goods in some remote areas will no longer be delivered, and online stores will also be in consumption When shopping, inform consumers of the Spring Festival holiday arrangements for express delivery and remind consumers to place orders as soon as possible if they are willing.

Some outlets are closed due to heavy snowfall

During the investigation, it was found that heavy snowfall has become a major factor affecting express delivery. According to the latest news, from the 23rd, there will be heavy snowfall in the western and northern parts of Shanghai. "So we will be closed on Thursday." A person in charge of a Tiantian Express outlet said: "Due to the difficulties caused by the ice and snow weather, Due to road conditions, express delivery vehicles cannot drive in many places, and even if the snow stops, it will take some time for the snow to melt. When the road conditions improve, it will be almost the Spring Festival," the person in charge said, so starting from tomorrow. The outlet is closed and no more receipts will be received.

Although there are several outlets that are about to be closed, many couriers are still fighting until the last minute in the face of ice and snow. YTO staff told reporters that they have not received any reports about the ice and snow. The official notice of the need to stop receiving goods said, "If the snow is really too heavy and express delivery cannot get in, we will only stop receiving goods taking into account these force majeure factors." But regarding the punctuality rate of express delivery in ice and snow weather, the staff member He said, "Due to some problems caused by the weather, the express delivery may be delayed for a day or two." In addition to the heavy snow weather, the coming of the Spring Festival also has an impact on the operating hours of many express delivery outlets. A person in charge of a YTO Express outlet said , since my branch is located in a university town, "Many students are on vacation, the number of express delivery has been reduced, and I have to celebrate the New Year myself, so I will close it at the end of January."

Coincidentally, a SF Express's courier boy also told reporters that according to company regulations, it is open year-round, but the Spring Festival is approaching. "Our company will have couriers on duty, so I asked for leave in advance this year and plan to go home in early February." "In addition, a STO Express man said, "We no longer deliver to many remote areas, such as Xinjiang, Liaoning, and Jilin."

I hope that for the convenience of people, We must also ensure the welfare of courier employees.