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Quality commitment letter
Quality commitment 1 I solemnly promise to your company:
1. We promise to provide materials and construction according to the quality requirements in the construction drawings and signed decoration construction contracts. If we fail to comply, we are willing to take full responsibility.
2, according to the provisions of the contract to guarantee the project, the project warranty period is 2 years. If there are quality problems during the warranty period, our unit is responsible for free maintenance.
Signature:
date month year
Chapter II Quality Commitment When undertaking printing business, enterprises fully consult with Nanning Post and Telecommunications Bureau, actively cooperate with them, provide warm service, and strive to meet customers' requirements. The company completed the printing task according to the quality requirements determined by the state, and made the following commitments to the printing quality:
I. Printing
(a) the text accuracy 100%, beautiful layout, format completely conforms to the specification.
(two) the printing handwriting is clear, the ink color is pure, the shade is moderate and consistent, the overprinter is accurate, the top and bottom are consistent, and the white margin is kept in line with the specified requirements, and there are no stains, wrinkles, broken pages and white pages.
(three) the binding is neat and firm, the incision is bright and clean, the size meets the standard, and the quantity is accurate.
(four) no missing words, broken lines, broken pages, white pages, no wrinkles, no reverse printing, wrong printing.
(five) the printing figures are accurate and the packaging is neat.
(6) If the product does not meet the customer's requirements, the company will solve it on the spot. If it is a quality problem, the company will reprint it in the shortest working day.
Second, packaging.
(1) There will be no rust spots, stains and other dirty things in our printed matter, and the printed matter will be kept clean and tidy.
(two) printed matter should be packed with waterproof paper, and the packaging tape should be firm and well packed.
The edges and corners are neat and elegant, and the packaged printed matter does not come loose, wrinkle or drop, and it is easy to accumulate.
(three) the use of sealed vehicles to ensure that the printed matter can be effectively protected and delivered to all units in time in rainy weather and other disastrous weather.
(4) Technology: folding: in strict accordance with national standards or samples provided by customers, neat and beautiful; Stickiness: not loose, not degumming, firm and durable; Drilling: in strict accordance with national standards or customer's sample supply requirements, there is no deviation between the upper, lower, left and right holes to achieve accuracy; File line: continuous line, no running line, firm; Folding: the front and back pages are aligned accurately; Sewing: no thread drop, no thread break, firm and tidy; Glue: no degumming, no page dropping and no page sticking; Cover: beautiful appearance, neat, not loose, not degumming, paperback.
Third, service.
(1) pre-sale: according to customer's requirements, our company will respond and pick up the goods at home within 1 hour at the longest.
(2) After-sales service:
1, quality assurance: three guarantees of quality.
2. Delivery time: delivery is made according to the time when the contract is signed. Generally, large quantities of printed materials will be delivered within 5 working days, and large quantities of printed materials will be delivered on time after consultation between the two parties. In case of urgent need, printed matter will be delivered within 24 hours (within A420,000 sheets).
3. Delivery scope: Nanning city.
4. Ensure to meet the customer's demand for printed matter, and provide on-call and on-site service.
Customer satisfaction is the goal of our company. We promise to provide quality and quantity of goods and services. If for some reason, you are not satisfied with our goods and services, we will deal with them on the spot. If it is a quality problem, we will reprint it for free as soon as possible. If losses are caused to customers, both parties shall settle them through consultation.
XX printing
date
Quality Commitment Chapter III Dear Owner:
Hello!
If my unit is lucky enough to clinch a deal in the bid of xx project, during the project implementation, we will make the following commitments to the project quality:
1. Obtain the qualification certificate of the corresponding level according to law, and undertake the project within the scope permitted by the qualification level, and shall not subcontract or illegally subcontract the project.
2. Establish a quality responsibility system, be responsible for the construction quality of the project, carry out the construction according to the area divided by Party A's drawings and the construction technical standards, do not change the construction plan without authorization, do not cut corners, put forward opinions and suggestions in time when problems are found in the construction process, create first-class quality with first-class construction, and ensure that the construction quality reaches excellent engineering standards.
3, according to the engineering design requirements, construction technical requirements and the contract, the raw materials, appliances, machinery and equipment entering the site shall be inspected, and those that have not been inspected or are unqualified shall not be used.
4, establish and improve the engineering quality inspection system, strict process management, to do a good job of subentry project quality acceptance and record.
5. Establish and improve the education and training system, and strengthen the education and training of employees. Without education and training and examination unqualified, shall not work at his post.
6. Strictly fulfill the quality warranty obligations of construction projects in accordance with the law (the quality warranty period is calculated from the date when the project is completed and accepted).
The above is my unit's commitment to the project quality. If the project acceptance fails to reach the promised excellent standard, we are willing to accept 5% of the project cost as a penalty. If the circumstances are serious, those who are willing to accept the punishment of laws and regulations will automatically withdraw from the scene.
Commitment: xxx
Quality commitment 4 1. Contract the project to the construction, supervision, survey, design, testing and construction drawing review units with corresponding qualification grades, and the construction project shall not be dismembered. Bidding for projects that must be tendered shall be conducted in strict accordance with the law and regulations, and teams shall be selected on the basis of merit. The contractor shall not be forced to bid below the cost price, and the reasonable construction period shall not be arbitrarily reduced. Take overall responsibility for the quality of sub-projects contracted according to law but not managed by the general contractor. For projects that must be supervised according to regulations, supervision shall be entrusted according to law.
2. Timely handle the procedures of project construction drawing review and filing, quality and safety supervision, contract filing, safety production conditions review, etc., and start construction (including subcontracting projects according to law) only after obtaining the construction permit. Provide the construction drawings, design changes and other relevant design documents that have passed the examination by the construction drawing examination organization and are stamped with special seals.
3 shall not express or imply that the survey, design, construction, testing and other units violate the mandatory standards for engineering construction or use unqualified building materials, building components and equipment to reduce the quality of the project.
4, after the completion of the project, the organization survey, design, supervision, construction and other relevant units for acceptance, and accept the supervision of engineering quality supervision institutions. The qualified project party shall deliver it for use, and go through the completion acceptance filing procedures within fifteen days after the project is accepted.
5. Organize the documents in time, establish and improve the project files, and hand over the construction project files to the urban construction archives management department within three months after filing.
6. Duties stipulated by other laws and regulations. This letter of commitment is made in triplicate, one of which shall be submitted to the competent department of housing and urban and rural construction when obtaining the construction permit for the construction project, one of which shall be submitted to the urban construction archives management department together with the archives for the record after the completion and acceptance of the construction project, and the other shall be kept by their respective responsible units for future reference.
Signature and seal of legal representative:
Xx year xx month xx day
Quality Commitment Chapter V (VI) Service Quality Commitment
If our company successfully completes the specimen project, our company will strictly abide by the commitments made in this tender and contract, strictly fulfill the obligations and responsibilities in the contract, and carefully maintain and complete the maintenance and management tasks with good quality and quantity in combination with the actual situation. Here, our company is willing to make the following commitments:
1, comply with relevant laws and regulations.
2. Ensure that the green space maintenance management reaches the first-class maintenance management quality standard of Tianjin landscaping.
3. Maintenance management units need to do a good job of replanting seedlings, clean up dead seedlings and residual seedlings in time, replant them according to standards and requirements, and carry out maintenance management in time.
4. When the green seedlings are damaged, Party B must provide a damage report, and both parties shall determine the responsibilities, and Party B shall only bear the damage repair expenses within its responsibility scope; If Party B fails to submit the damage report in time, Party B shall pay all the repair expenses.
5. According to the contract price (within 20 days after the contract is signed, the mechanical equipment needs to be verified by the owner, and if we fail to provide it on time, the owner has the right to terminate the contract, and the responsibility shall be borne by us), the contract period, quality and safety, contract labor, materials and mechanical equipment.
6. The owner gives us corresponding funds for greening management and maintenance tasks. We organize management and maintenance work according to the owner's management requirements and standards, and accept the owner's guidance, supervision, inspection and acceptance.
7, according to the provisions of the state should be paid by our various expenses, has been included in the contract price, delivered by our direction to the relevant departments.
8. The owner checks our personnel every month. If the personnel still fail to meet the requirements after rectification, we can deduct points. If the quantity is less than 90% of the required quantity, 5% of the monthly maintenance fee will be deducted; if it is less than 80%, 10% will be deducted, and so on.
9, establish and improve the construction quality inspection system, strict process management, completes the concealed engineering quality inspection and record.
10, establish a quality responsibility system, and be responsible for the construction quality of greening projects. This project is a greening maintenance project, and our company is a first-class qualification enterprise for urban landscaping, and is fully capable of undertaking this project. If our company wins the bid, we won't subcontract.
1 1, and inspect and quarantine the seedlings and other materials according to the maintenance technical standards and contracts.
12. Establish and improve the project organization and clarify the responsibilities of personnel. The project manager is responsible for establishing the project quality assurance system.
And operation; Coordinate the project quality plan and related work arrangements, carry out quality education, and ensure the normal operation of the company's various systems.
13, consciously accept the supervision and management of the owner, the masses and relevant departments during the maintenance period.
(1) We unconditionally obey some surprise missions and inspection activities organized by the owner, and complete the assigned work on time, according to standards and requirements. If the inspection-welcoming project is unqualified due to inadequate maintenance during the inspection-welcoming activities, the maintenance fund for one month will be deducted. If the inspection-welcoming project is unqualified due to inadequate maintenance for the second time in a row, the owner has the right to unilaterally terminate the maintenance contract and impose a fine of 5% of the bid price on us.
(2) We must respond positively and accept the supervision and inspection of the municipal leaders. Criticized by the city leaders, the investigation is true, depending on the seriousness of the month's green maintenance assessment for a fine; In case of adverse effects, the owner has the right to terminate the contract unilaterally.
(3) We must accept public supervision anytime and anywhere. If the public complaints are verified through investigation, they will be fined according to the seriousness of the case; In case of adverse effects, the owner has the right to terminate the contract unilaterally.
14. In the course of implementation, we will perform various duties according to the terms in the contract. If it is found that our organization measures are improper, the plan is not implemented, the management is lax, and the personnel and machinery listed in the greening maintenance implementation plan are not in conformity with the actual situation on site, resulting in the substandard greening maintenance quality, and the rating of the month is poor, and at the same time, we will impose penalty for breach of contract according to the poor standard agreed in this contract; In serious cases, the owner has the right to terminate the contract unilaterally.
15. According to the management and maintenance contents undertaken in this contract and the actual number of employees, go through the formalities of employment, labor protection and temporary residence permit in the relevant departments. Arrange accommodation and education management for subordinates.
16. Safety production and fire prevention measures must be implemented. We will purchase uniform work clothes or reflective sleeves for the workers on duty according to the requirements of the owner, and solve the problem of safe operation in expressway by ourselves. When carrying out maintenance work, be serious and responsible, and pay attention to safe operation. In case of any accident, we are responsible for handling the accident and bearing all the expenses.
17, we must strictly abide by the provisions of national laws and regulations and do a good job in comprehensive management of social security. Shall not violate the provisions of national laws and regulations. If our employees violate the law and discipline, we will bear all economic and legal responsibilities.
18. During the contract period, if Party B needs to adjust the green area under the care of Party B due to national construction requisition or owner management, we will obey the overall situation and take the initiative to coordinate with the owner to handle the relevant procedures, and reduce the contracted area and funds accordingly. The owner is not responsible for the economic losses caused by this.
19. If we stop work without reason, the owner has the right to deduct the maintenance fee according to the degree of loss, and has the right to ask us to pay a penalty equivalent to 5% of the total contract price. If the work stoppage reaches 7 days without reason, the owner has the right to terminate the contract unilaterally.
20, we cooperate with the owner to do a good job of publicity and supervision of landscaping, educate the public to abide by the relevant provisions of landscaping management and cooperate with the sanitation and cleaning work.
2 1, in line with the water supply planning and technical conditions, the owner can assist us to handle the special water supply port for greening and maintenance according to actual needs, but the labor and material costs are paid by us. The water fee (including sewage treatment fee) required during the maintenance period shall be borne by us and paid directly to the water supply department by us.
22. Choose excellent maintenance teams, sign labor contracts with them according to law, pay workers' wages on time, and never default on migrant workers' wages.
23, a weekly project meeting, presided over by the supervision, the owner and the project intends to attend. Through the regular meeting of the project, improve the relationship between construction, supervision and owners, coordinate various problems in the construction process, and ensure the smooth progress of the project.
24. When the project meeting is held, the project manager department will submit a weekly work report and a work plan for next week to the owner. In the report, the progress of the project will be described in detail, and the detailed plan of progress, materials, labor, equipment and funds will be detailed in the plan. Article 3: Commitment Letter of Bidding Service
Service commitment letter
To: _ _ _ _ _ _ _ (the tenderer)
In the service work of our unit, we will strictly implement the relevant national laws and regulations, respect and implement the opinions of the demand side, safeguard the interests of the demand side, strictly control the quality and provide quality services for the demand side as our work objectives. My unit meets the needs of those who want it, and those who need it are anxious. Cooperate closely with the demander in the project service process, provide the whole process and all-round service anytime and anywhere, and ensure the smooth progress of all work. If our company can win the bid in this competition negotiation, our company solemnly promises.
Commitments are as follows:
1. If our company wins the bid, we guarantee to complete the project with good quality and quantity.
Second, our company supplies goods in strict accordance with the specifications and standards provided by the buyer.
Three. In the process of construction, our company will strictly abide by the commitments in the bidding documents and contracts. Legal representative (seal or signature): year month day.
Article 3: Product Quality and Service Commitment Letter
Product quality and service commitment letter
field service
Our company guarantees that the equipment and products provided meet the relevant national standards, the goods are brand-new and unused, and fully meet the specified quality, specifications and performance requirements. We guarantee that the goods will have satisfactory performance within their service life under the conditions of correct installation, normal use and maintenance. During the warranty period, our company is responsible for any defects or failures caused by design, technology or material defects.
after service
Fault response time: the fault response time is to arrive at the site to solve the problem within 24 hours. Other service commitments: routine (trouble-free) maintenance inspection at least once every six months; Service mode: Our company provides maintenance services for users.
After-sales service guarantee system
user
Complaint telephone service telephone hour service telephone
Service hours, service hours, service hours are open.
Tel:13913013092 Tel: 1595 1008900
Product quality service
The whole system is guaranteed by Nanjing Hongwangxin Electronics Co., Ltd. for one year.
After the warranty period expires, Nanjing Hongwangxin Electronics Co., Ltd. will provide maintenance services for users, and the maintenance costs will be calculated separately. Other service commitments: routine (trouble-free) maintenance inspection at least twice a year.
Spare parts support
This company has kept all kinds of spare parts for many years.
Project training plan
Nanjing Hongwangxin Electronics Co., Ltd. is responsible for training users for one week. Professional engineers and technicians of Nanjing Company systematically train the system, maintenance and troubleshooting. The training goal is to make the trainees have the ability to operate and maintain the system independently after training, and also have the ability to troubleshoot some relatively simple systems. Ensure that users get necessary training and have the ability to maintain and use equipment normally.
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