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China Eastern Airlines’ return incident

Dissatisfaction leads to return flights

According to the national tax law, citizens with an annual income of more than 120,000 yuan should declare their own taxes before March 31. The pilots of China Eastern Airlines Yunnan Branch fall into this category . Therefore, the local tax department requires the company to pay taxes according to the new tax rate starting from January this year and to pay back last year's personal income tax.

The company failed to negotiate with the tax department. This matter had a certain impact on the pilot team, and a "Letter to All Pilots of China Eastern Yunnan Branch" appeared on March 29. To a certain extent, It reflects the dissatisfaction of some pilots with low treatment.

From the interviews with the investigation team, we learned that the pilots were concerned about benefits such as low treatment, unreasonable and opaque fuel-saving bonuses, no hourly fees for following the plane, no hourly fees for normal return or diversion, and high personal tax rates. The complaints have not been answered for a long time and are not satisfied with the resolution. At the same time, they have complaints about the lack of communication between the management and front-line employees, the lack of harmony in the working environment, and the lack of strong cohesion in the company.