The weather forecast for Humen tomorrow

On August 17, the weather forecast informed the public that there was a typhoon landing in Guangdong, which happened to be the weekend. Originally, I wanted to make good use of the weekend to steal a lie-in with the typhoon, but my desire to learn made me give up this idea. Leave for Humen Station at 6: 30 in the morning and take a bus to Guangzhou. A few weeks later, I finally arrived at Marseille International Apartment in Tianhe District at 10: 00. Miss Zhou and my former teacher studied with Ai. I was the last to arrive. The teachers delayed the class time because they were waiting for me. I'm really sorry, but the teachers are not unhappy because I'm late. On the contrary, they received me warmly without a trace of complaint. Thanks to the tolerance of the teachers, I got up the courage to devote myself to my study more seriously. ...

Teacher, preach and teach.

TWI-JR working relationship course, as a widely verified and effective copyright course, enjoys a reputation of 70 years and is also my dream course. Before taking this course, I heard from my friends that it was a tall course, but I never had a chance to experience it for myself again. I feel very honored to be introduced to this course, which was taught by Mr. Zhou and the original class teacher! Teacher Zhou and the original class teacher gave humorous lectures, which were full of interest. They dismantled the essence and underlying logic of this course one by one, which is convenient for us to understand and absorb. It is important to tell the gold content of this course, and it is most appropriate to summarize it with materials, fun and gains!

Have material

The training time of this course is one day, and the training target is the production supervisor. First, Mr. Zhou will teach us the outline and definition of the course. This course is mainly divided into two parts:

First, the solution to the problems in the work site &; Determine the purpose;

The second is the working relationship, where the supervisor achieves results through subordinates.

Solutions to workplace problems &; Decide the purpose

The meaning of first-line supervisor, what is first-line supervisor? Working knowledge, responsibility knowledge, guidance skills, improvement skills and interpersonal skills; Managing employees, directing employees' work, guiding and instructing employees' work and coordinating work are all accomplished through continuous communication and cooperation between people. A good leader and a good supervisor will finish the work willingly in the expected time and manner. Teacher Zhou patiently explained the scientific method-four-stage method.

The first stage-mastering the facts

Investigate whether everything that has happened so far violates any rules and practices, talk to relevant personnel, grasp the whole story, and make a correct judgment according to the real situation of the investigation.

The second stage-deliberate decision

It is necessary to sort out all the facts, analyze the relationship between the facts, consider possible measures, confirm relevant regulations and guidelines, and make clear what impact they will have on the purpose, oneself, others in the workplace and production (work). Remember not to jump to conclusions.

The third stage-take measures

For what happened, we must do it ourselves, call the staff of relevant departments to discuss the solution together and report to the superior. When taking measures, we must seize the opportunity and proceed according to the time schedule, and remember not to pass the buck.

The fourth stage-confirm the results

Maintain a positive working attitude after improvement, make plans for regular supervision and confirmation, record the results of each confirmation, and compare whether the improvement measures adopted have improved production accordingly and achieved corresponding results.

Working relationship, the supervisor achieves results through subordinates.

Basic skills of establishing good interpersonal relationship;

Tell subordinates how their work is progressing, and make clear how subordinates can do better;

Praise in time when you perform well, pay attention to finding outstanding performances different from usual, and be able to strike while the iron is hot to motivate subordinates to continue their efforts;

Notify the subordinates in advance of any change that affects them, explain the reasons for the change as much as possible, and try to make the subordinates accept the change;

Give full play to the ability of subordinates, actively tap the potential ability of subordinates, and never hinder their development prospects.

Respect the personal differences of subordinates and put yourself in their shoes.

interesting

In order to let us learn and master what we have learned more deeply, Mr. Zhou and his former teachers took pains to use classic cases, such as Li Ming's story, the problem of female foreman, Zhang Qiang's story and the fact that senior employees cooperated with their work and gave us lectures to master the above knowledge. Think it over and decide-? Take measures- Confirm the results, etc. They all use cases to explain to us more deeply, let us know why, and we should know why. I didn't expect such a rigorous management course to be so vivid with these work cases. I feel that this course is interesting to learn, not boring at all, and it gives people a feeling of enjoyment. The vivid explanations by the two teachers are aimed at making it easier for us to understand and master, and making the method more grounded!

Have a harvest

After a day's study, I have gained a lot, so that I can apply what I have learned and master it skillfully. I found a management method here for the problems I encountered in my previous work. The two teachers are well-intentioned, and with the investment of gold, they have a qualitative output. In order for us to input what we have learned into our minds, and also for me to write my own work cases in class, we should strengthen training and output what we have learned in time so that we can experience it ourselves. This is really an attempt more important than common sense and an experience more important than experience. Let's keep what we have learned firmly in our minds. I hope we can use it handy in the follow-up work.