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What is the customer service hotline of Hangzhou Cable TV?

Hangzhou CATV customer service hotline is 96599.

Hangzhou CATV needs professional installation and debugging. Users can't connect and adjust the terminals and lines of CATV without authorization, otherwise it will affect the signal quality and the normal use of other users.

If you find a signal quality problem, you can call the 96599 service hotline, which will be open 24 hours, and the general fault will be solved within 24 hours. In case of thunderstorm, please disconnect the connection between the user junction box and the TV and the power plug of the TV.

Extended data

Hangzhou CATV business handling

At present, there are five management stations under the Hangzhou Network Center. The first management station is located on the third floor of Material Building, No.430 Stadium Road, and is responsible for customer service management in Shangcheng District and Xiacheng District (Tel: 85063894).

The second management station is located at No.6 Renmin Road, Xixing Town, and is responsible for user service management in Binjiang District (Tel: 86686428). The third management station is located on the second floor of No.87 Dacheng Road, and is responsible for customer service management in Jianggan District and Wangjiang, Jinjiang, Zhakou, Ziyang and Nanxing streets (tel: 86462986).

The fourth management station is located on the fourth floor of No.287 Daguan Road, and is responsible for the customer service management in Gongshu District and Dongxin Street (tel: 88027 104). The fifth management station is located on the second floor of Xihu Radio and Television Center, No.596 Xixi Road, and is responsible for user service management in Xihu District (tel: 8799074 1).

Hangzhou government network-Hangzhou CATV network management question and answer