Traditional Culture Encyclopedia - Weather inquiry - Can I get a full refund because of the weather?

Can I get a full refund because of the weather?

Legal analysis: the plane can be fully refunded if it is delayed due to weather. However, the stipulated departure time is delayed by more than 1 hour before the full refund can be made.

1. As long as the flight PNR code is marked with delay, it can be returned directly in full. In case of temporary delay, code or normal status, a delay certificate should be issued to the airline counter at the airport and provided to the drawer.

2. If the ticket status shows delay or cancellation, the buyer can directly operate a full refund. The status of the ticket does not show delay or cancellation, and you need to provide the airport delay or cancellation certificate to the booking party to get a full refund.

3. When you receive the notice of flight delay or cancellation of SMS, you must call the airline first to confirm or inquire about the ticket status to the airline customer service, so as to prevent you from receiving fraudulent SMS messages, resulting in unpredictable consequences.

Legal basis: Law of People's Republic of China (PRC) on the Protection of Consumer Rights and Interests.

Article 5 The state protects the legitimate rights and interests of consumers from infringement. The state takes measures to ensure that consumers exercise their rights according to law and safeguard their legitimate rights and interests. The state advocates civilized, healthy, resource-saving and environment-friendly consumption patterns and opposes waste.

Article 6 It is the common responsibility of the whole society to protect the legitimate rights and interests of consumers. The state encourages and supports all organizations and individuals to conduct social supervision over acts that harm the legitimate rights and interests of consumers. The mass media should do a good job in propaganda to safeguard the legitimate rights and interests of consumers, and conduct public opinion supervision over acts that harm the legitimate rights and interests of consumers.