Nezha Auto received nearly 100 complaints.

Nezha Auto received nearly 100 complaints.

Nezha Auto received nearly 100 complaints. It is reported that in recent years, many car users in Nezha have reported that the Nezha models they bought had a range update and various "minor problems", which made the car experience very bad. Nezha Auto received nearly 100 complaints.

Nezha Auto 202 1 received nearly 100 complaints, and Nezha Automobile sold 69,674 vehicles throughout the year, up 362% year-on-year. In February 1 1, 12, the sales volume exceeded 10,000 vehicles, and the advantage will continue until June 2022. Up to now, the cumulative sales volume of automobiles in Nezha has exceeded 654.38+10,000.

Arguably, with such achievements, Nezha Auto should be able to hold its head high. Perhaps as market rumors say, "Wei Xiaoli" became "Little Lena".

However, the actual situation of Nezha automobile is a bit embarrassing, which can be said to be "insufficient ratio, and insufficient ratio".

As we all know, the key to determining the profit level of a car company lies in the cost of bicycle manufacturing and management. Therefore, in order to save the decline, it has become the routine operation of car companies, and Nezha Auto is no exception.

Its first knife to save money, "cut" to the power battery supplier. Within the supply chain of new energy vehicles, bargaining power has always been the focus of competition among all parties, which has invisibly given car companies greater capital turnover pressure. Relevant data show that different batches of main models such as Nezha V and Nezha U have different power batteries. It is through this "wrong goods" behavior that Nezha Automobile reduced the bicycle manufacturing cost in disguise.

What followed was the exposure of defects such as unstable battery life. According to the online complaint information, a Nezha U360 co-branded model is clearly advertised as equipped with batteries of Contemporary Ampere Technology Co., Ltd.. 15 days later, the owner found that the official cruising range of 400 kilometers was only 270 kilometers. Upon inquiry, it is found that the battery manufacturer is from Wei Jie, Tianjin, so "reducing distribution" is "flexible".

Weimar and Tucki have precedents for reducing accidents because of batteries. Among them, Weimar once "slimmed down" the first batch of EX5 models, which not only lowered the sales threshold of the whole series of models, but also caused many battery spontaneous combustion accidents. Tucki P7 also released the 202 1 version of the rear-drive standard endurance intelligence, which changed the original ternary lithium battery with a battery life of 585km to lithium iron phosphate battery with a battery life of only 480km, which not only dampened the travel experience of consumers, but also increased the body weight from 1865kg to 1920kg.

This subtracts the second knife pointing to the "smart" tag. Except the top version, Nezha V and Nezha V Pro models are not equipped with ESP body stabilization system, which not only reduces the cost, but also greatly reduces the car experience and safety of consumers.

Changing battery suppliers and reducing vehicle ESP functions have made Nezha Auto a frequent visitor to complaint websites. Complaints such as false battery life, hybrid batteries, non-refundable subscription fees and fraudulent deductions are common. As of press time, there are nearly 100 complaints about Nezha cars on the Black Cat Complaint website, and the complaint resolution rate is less than 50%.

Nezha Auto received nearly 100 complaints. In recent years, many car users in Nezha have reported that the Nezha models they bought had a range update and various "minor problems", which made the car experience very bad.

According to a Jiangsu car owner, the official cruising range of the 202 1 Nezha U Pro 400 version he bought is 400km, but the actual cruising range is only165km (the local weather temperature is 4- 1 1℃), which is almost 40% lower than the official cruising range, and the cruising range is seriously falsified.

The owner said that after the after-sales negotiation with Nezha Automobile, he only got the reply that the cruising range was normal and related to driving habits. Subsequently, when the owner asked to replace the vehicle battery, Nezha Automobile replied that "there is no abnormality in the background driving data of the vehicle, so it can be used safely".

In addition to the "virtual standard" of cruising range, abnormal noise of vehicles is also one of the complaints of car owners.

A Shanghai car owner complained that the trunk of his 202 1 Nezha U Pro 500 Global Edition car automatically bounced off and the brake sound was abnormal.

According to the owner, the vehicle is normally parked in the community, and the trunk of the vehicle will automatically bounce off when the car is locked. In addition, when driving, the trunk of the vehicle will automatically bounce off when waiting for a red light at the intersection. And this has happened many times.

After the repair report, although the maintenance personnel readjusted the position of the vehicle sensor, the trunk automatically bounced open again (locked state) during the vehicle charging process.

In addition, according to the owner, although there have been no major problems in the vehicle, various "small problems" have appeared frequently. For example, when driving, the brakes will make abnormal noise. After the warranty, the attitude of dealing with the problem after sale is also relatively negative. The whole car experience makes the owner feel very bad.

The design logic of Nezha V voice control function is beyond the understanding of a Guangxi car owner. According to it, Nezha V's voice control can open the window, but when trying to close the window by voice, the system will answer "No such function". The host sent a soul question: "Can you open it? Is this a car made by a fool? "

After browsing the Internet, the reporter noticed that in addition to the above cases, car owners also concentrated on problems such as unfulfilled sales promises and after-sales wrangling.

According to the data, Nezha Automobile was founded on 20 14. It was founded by Fang Yunzhou, the former head of Chery New Energy Project. Why is the company name Zhongxin Energy? Later, under the influence of Niyi, Nezha automobile brand was launched.

Regarding the positioning of Nezha Automobile, Zhang Yong, CEO of Nezha Automobile, once publicly stated: "Nezha Automobile does not make toys for the rich, but only cars that ordinary people can afford."

Tianyuecha App data shows that up to now, He Zhong New Energy has completed 9 rounds of financing. Among them, the last two rounds (D round and D 1 round) are led by 360 Group. According to the strategic cooperation agreement signed by Nezha Automotive and Contemporary Ampere Technology Co., Ltd. in June last year165438+1October, the latter will also participate in the D2 round of financing.

Nezha received nearly 100 complaints. 3 The endurance in winter has always plagued the owners of pure electric vehicles, especially in the high-speed use scenario, and the experience is even more "terrible".

On February 15, a car owner in Jiangsu reported that the official cruising range of the 202 1 Nezha U Pro (Configuration | Inquiry) 400 was 400 kilometers, but the actual cruising range was only 165 kilometers (the local weather temperature was 4-1/KLOC-0). The owner thinks that this is a serious virtual standard cruising range and requires the replacement of the car battery.

In this regard, Nezha Automobile responded after the sale that "the cruising range is normal, which is related to driving habits", and "there is no abnormality in the background driving data of the vehicle, so it can be safely used".

Nezha Auto Official Blog issued a document.

It is worth noting that on the morning of February 15, Nezha Auto's official blog published an article entitled "Winter cruising range increased by 20%, and Nezha's winter standard was divided into 7", in which it was mentioned that during the three-month Nezha winter calibration test, Nezha was equipped with a new generation of self-developed HozonEPT4.0 constant temperature thermal management system, which could increase the cruising range in winter by 20%, and at the same time improve its energy efficiency and endurance. I don't know if the following Nezha U Pro models will improve their endurance in winter if this new technology is adopted.

In addition to the discounted cruising range, it is reported that a large number of car owners complained about the abnormal sound of Nezha U Pro vehicles. A Shanghai car owner said that the trunk of his 202 1 Nezha U Pro 500 global car bounced off automatically and the brakes were abnormal.