Terms and conditions of Sofitel Suzhou Mystery Hotel

Payment at the front desk (Visacard, Peony Card, Jinsui Card, Great Wall Card, Dragon Card, Pacific Card, MasterCard, American Express Card, Diners Card, JCBcard Cash).

The room rate includes hotel service charge, excluding other hotel fees, taxes and extra requirements of guests.

Usually, the hotel check-in time is 14: 00, and the check-out time is 12: 00 at noon. In case of early check-in or late check-out, a certain fee will be charged according to the situation.

Precautions:

1. Hotel rooms are generally reserved until 6 pm on the same day, and may be reserved until 5 pm on holidays;

2. If the guest is late for other reasons, please call directly to book the room after the reservation is successful. Credit card guarantee or advance payment is needed in special periods such as exhibitions.

Due to seasonal changes, the room price may be inaccurate. Please refer to telephone consultation or final confirmation.

Check in:

When you check in, you must register with a valid certificate. Generally, when you check in, the hotel will charge a certain deposit for some of your consumption in the hotel or the damage (loss) of hotel items. When you check out, you will be refunded after clearing the fee with the deposit slip. The amount of deposit depends on the regulations of each hotel.

Service facilities: banquet hall, food delivery service, swimming, laundry service, parking lot, coffee shop, wake-up call service, business center, front desk valuables safe, fitness, English-speaking waiter, concierge service, medical support, bus or car rental service, foreign currency exchange, hair dryer, electric kettle, mini refrigerator.

Fitness, swimming, chess and cards, sauna, karaoke, beauty salon, billiards, massage and water bath center.

Surrounding landscape: Humble Administrator's Garden and Lion Forest.