Work Plan of Engineering Department in 2020 _ 3 Work Plan of Engineers

If the engineering department wants to make a difference in 2020, it is necessary to improve the work service process, optimize the quality of engineering service and coordinate the relationship between departments. Then, how to write the model essay on the annual work plan of the engineering department in 2020? Guys, you want to know? The following are three articles about the annual work plan of the engineering department in 2020 _ the work plan of engineers. I hope you like them.

The first part of the 2020 work plan of the engineering department

First, the right to comprehensive promotion? Full of love, comfortable home? Understand the brand strategy and strictly grasp the working standards and requirements.

? Full of love, comfortable home? Brand strategy is our action slogan: self-improvement, pursuit of Excellence? What we advocate is our goal: to build a first-class three-star hotel with first-class products, first-class services, first-class staff and first-class management mode? What is required, dedication to ideals, hard work for harvest, and meeting customer needs, is the eternal pursuit of _ _ people. Constantly improving the quality of work and service, enriching the atmosphere of star-rated hotels, and improving guest satisfaction and hotel comfort are the fundamental signs and inevitable requirements of three-star hotels, especially the best tourist hotels in the province, and also the inevitable requirements for hotels to gain a foothold in the market, attract guests and seize market share.

? Full of love, comfortable home? It is not only the recognition of the hotel by customers, but also the promotion of brand quality and competitiveness. Home is a family-friendly team with dedication and unity. Through our efforts and excellent service, it has been highly recognized and evaluated by customers. This is a heartfelt recognition of the reputation of prosperous business and hotel brands. Realizing this brand strategy is an important measure to maintain the prosperity of Chinese enterprises. I believe that the broad masses of employees are United as one, dedicated and dedicated, learn and innovate, guide and promote our work with integrity and innovation, team spirit and dedication, market operation is customer-centered, enterprise management is employee-centered, exceed customer expectations, grasp customer needs attentively, guide our work in full accordance with three-star evaluation standards, be excellent employees and provide quality services, and the brand strategy will surely succeed.

Second, the overall work of the engineering department this year

This year is a crucial year for the restructuring of hotel enterprises, and at the same time, the operation of enterprises is facing difficulties and challenges of further aging of facilities and equipment. The engineering department should do its utmost to build and improve hardware facilities, complete the finishing work of the main annex building project as soon as possible, make the second and fifth floors put into use as soon as possible, and improve the functions of its supporting facilities. Make full use of the available area of the technical mezzanine on the sixth floor of the main building. After transformation, it can be used as domestic office, linen warehouse, PA workshop, etc. , while increasing the number of rooms. On the premise of proper funding arrangements, the transformation and upgrading will be 10? 12 floor guest room facilities, through transformation, enhance the competitiveness of guest rooms as the core product.

The engineering department should ensure the normal operation of the hotel's electricity, further strengthen the maintenance and operation management of equipment, strengthen the planned maintenance and inspection of equipment, and ensure the normal operation of boilers, elevators, power distribution, central air conditioning, water supply systems, kitchen facilities, etc. In particular, improve the intact rate and comfort of guest rooms and restaurant facilities.

Further strengthen energy management, strengthen cost awareness, improve the management of materials and spare parts of facilities, and vigorously do a good job in tapping the potential, repairing the old and utilizing the waste.

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Three, combined with innovative brand strategy, the engineering department focuses on the following work.

1. Pay close attention to the training and assessment of engineering staff, improve work skills, improve work efficiency, improve work image, and train and recruit comprehensive technicians from the aspects of politeness, gfd, service awareness, service process and service quality. For example, electricians should be integrated from high-voltage maintenance to power distribution and elevators. In March this year, they will send personnel to participate in elevator training. Implement the examination of survival of the fittest and skill competition for technical personnel in the engineering department. Retain outstanding backbone employees, inject new vitality into some old employees, avoid a stagnant pool of personnel appointments, and introduce competition and elimination mechanisms. As the saying goes, a family is not an ant, and running water is not rotten. Only by retaining capable and diligent people and eliminating lazy and mediocre people can the whole group be competitive and energetic at any time. It is hoped that through training and assessment, the logistics staff of the engineering department will be full of enthusiasm, create a comfortable hardware environment, provide comfortable service products for guests, completely change the image of guerrillas, fire brigades and oil soldiers, and make the backstage service full of rich hotel atmosphere.

2. Improve the work service process, strengthen initiative and coordination, and coordinate the timeliness and effectiveness of work with various departments, especially between the front and back, between teams and groups, and between superiors and subordinates. Don't shirk, do more. Each team should strengthen the daily inspection of facilities, patrol according to the standard route, and divide the responsibility into different areas, with the responsibility going to people. And the maintenance team regularly tells the front desk users about the use of maintenance knowledge to prevent barbaric operations.

3. According to the hotel's deployment, transform the hardware facilities, do a good job in the guest room renovation design scheme, carefully select the team, and carefully construct, so that the renovated guest room is comfortable, novel and competitive. Rationally adjust the layout and add 46 rooms. Control the cost of engineering transformation.

4. According to the maintenance system, do a good job in the planned maintenance of large-scale key equipment, do a good job in the seasonal maintenance and (from) daily maintenance of elevators, central air conditioners, boilers, power distribution and water supply systems, especially the clean maintenance of the central air conditioner host and its supporting cooling towers, pumps, terminal fan coils and wind cabinets, and carefully debug them to ensure the smooth operation of the central air conditioner and the safe summer. Strengthen the regular maintenance and inspection of various facilities such as electrical appliances, decoration, water heating, kitchen equipment and dining room equipment in guest rooms. Maintenance must be confirmed by the user department. As the basis for the assessment of each team.

5. Establish the concept of cost economy, give play to the role of profit center, improve and follow the management systems and methods of energy, materials, repair and waste utilization, control and reduce the cost of materials and energy consumption, strengthen the use of repair and waste, and strive to further reduce the electricity ratio of ten thousand yuan income, control the water ratio and coal consumption ratio of ten thousand yuan income, and reduce the material consumption ratio of ten thousand yuan income.

(1) Grasp the quality of engineering parts, register the service dates of main parts and materials, and track the service quality and service life. Strengthen the market investigation on the price of accessories, including the price investigation and control of decorative engineering materials for decoration.

(2) Strengthen the assessment statistics of repairing the old and using the waste, check and report the situation of repairing the old and using the waste to each team every month, and give appropriate rewards to those who are outstanding in their work. Resolutely put an end to the bad work style of replacing only regardless of careful maintenance.

(3) Regulate and control the economic operation of the equipment reasonably, and put an end to the phenomenon of full leakage.

(4) Implement energy management measures, strengthen the inspection on the use of water and electric energy, and check once every half month. Inform each user department of the usage of water and electricity metering every month, so as to facilitate the cost control of the user department.

(5) Strengthen the quota management of materials and equipment parts. Establish a good equipment spare parts account and list the price of each spare part material in detail for easy control. The materials used by each department must be signed by the user, and the user department should check and check the material report of the engineering department. Put an end to losses. Check the physical objects in the secondary warehouse every month to eliminate the backlog of idle items and spare parts.

(6) Strictly control outsourcing projects and install water and electricity by itself. Equipment maintenance is strictly controlled by outsourcing. Try to control the maintenance cost.

6. Engineering staff should enhance aesthetic awareness, learn and master new star standards, and create a harmonious and beautiful environment for the hotel.

In short, no matter how big or small we are, we will do our best. We also believe that there is no best, only better. As long as we constantly put pressure on ourselves, find the stimulation of our work, be passionate about our career, our work, our devotion to the enterprise, our feelings for our customers and our true feelings for the society, a harmonious and comfortable brand hotel will surely become our home and our customers' home away from home. Comrades, under the correct leadership of the Party Group of _ _ _ City Bureau, let's unite around the hotel leadership team headed by General Li and pass the implementation smoothly? Full of love, comfortable home? Brand strategy, win full house, win annual benefits.

The second part of the 2020 work plan of the engineering department

20 1_ a year full of hope and challenges has put forward higher requirements for the engineering department. In order to actively cooperate with the property management of each community and complete various indicators and tasks. Based on the actual situation of the engineering department, we will focus on the maintenance work, continuously improve the service quality on the basis of the work of the original department, and make logistical support for the charge of the customer service center. The work plan is formulated as follows:

safety management

1, safety management of equipment and facilities must be adhered to? Safety first, prevention first? Policy; We must adhere to the systematic management mode of equipment maintenance process; We must persist in constant renewal and change; Improving the new level of safety technology can effectively and timely eliminate unsafe factors in the process of equipment operation and ensure zero major accidents.

2, clear responsibility, form a perfect system.

3. Strictly implement safety laws and regulations to realize safety standardization and institutionalization.

4. Strengthen the supervision of external decoration companies and strictly enforce safety access conditions.

working face

1, strengthen the service consciousness of the maintenance department. At present, the engineering department needs to further improve the service level, especially in the way and quality. Our department will regularly carry out customer, civilized, polite and multi-functional technical training to improve the service quality and efficiency of department personnel.

2, improve the system, clear responsibility, to ensure the benign operation of the department. In order to give full play to the role of engineering department as a good communication and caring link between property and owners, we should improve and perfect the working system according to the service form to make it more suitable for the current work; From the system of equipment management and personnel arrangement, the work is truly rule-based and standardized. Through the implementation of the system, clear responsibilities, to ensure the sound development of departmental work.

13. Strengthen equipment supervision and cost awareness. The engineering department is responsible for the maintenance and management of all residential facilities and equipment, which is directly related to the control of property fees. Familiar with the operation and performance of the equipment, ensure the normal operation of the equipment, operate the gravity area under real supervision according to the specifications, and the engineering department will implement it according to the needs of related work to ensure the equipment, maintenance and effectiveness; And plan the maintenance of facilities and equipment to specific individuals.

4, to carry out training, strengthen learning, improve the skill level. At present, the service scope of the engineering department is still relatively limited, especially limited to the structure of its own knowledge. In order to further improve work skills, properly carry out theoretical study, learn from each other's strengths and improve the service level of the whole team.

Maintenance personnel training plan 25. According to the characteristics of facilities and equipment maintenance, formulate the corresponding maintenance plan and refine the workflow.

Third, do a good job in energy control and management.

Energy consumption usually accounts for a large proportion of the daily cost of property companies, and energy saving and consumption reduction is an effective means to improve the efficiency of companies. The key to energy management is:

1. Improve the energy-saving awareness of all employees. 2. Formulate necessary rules and regulations. 3. Take necessary technical measures, such as separating the office electricity from the post electricity, transforming the lighting facilities and equipment of the underground parking lot in addition to the original street lamps and elevator electricity (with different charging standards) to minimize the energy consumption of the parking lot. Transform the lights in the corridor into energy-saving lamps; The lighting control switch in the corridor is transformed into a touch delay switch. 4. Conduct internal evaluation and control of equipment operation and maintenance costs to avoid and reduce unnecessary waste.

preventive maintenance

Preventive maintenance: all facilities and equipment are maintained and overhauled in a planned way, and preventive maintenance is carried out according to the time, project and process set in the equipment maintenance cycle. 2. Daily maintenance report processing: take maintenance measures in the form of maintenance report for the faults found in the daily use of facilities and equipment. 3. Daily inspection: Engineering Department 3

When on duty, the personnel on duty should check the equipment and facilities within the scope of their duties once or twice, and handle the faults and anomalies in time.

5. Improve the archives of equipment and facilities, and make inspection records of maintenance work.

In order to ensure the integrity and continuity of the equipment and the implementation of the original data, we will further improve the departmental file management and establish the equipment ledger on the existing basis. For the newly taken over Venice Community, due to the lagging installation of supporting facilities of real estate companies, it is necessary to collect and follow up the facilities and equipment information.

6. Maintenance of facilities and equipment:

1, strictly implement the system of regular patrol inspection, handle problems in time when found, and patrol at least 1 time every day.

2. According to different seasons, especially the flood season, arrange regular inspections and strengthen patrol inspections to ensure safety.

3. According to the actual needs, derusting and painting the wrought iron guardrails, iron gates and lamp posts in each community.

4. According to the actual needs, transform the roads, flower beds and walls of each community.

Through the above work, our engineering department will show our company's service image, provide better and more thoughtful services for the owners, and create better conditions for the future development of our property management company.

The third part of the 2020 work plan of the engineering department

After 20__ years and one year's efforts, all the colleagues in the engineering department have successfully completed all the tasks, which have been affirmed by the company leaders. Honor is hard-won, but the remaining workload is very heavy. 20__ is a crucial year for "ensuring traffic". The central task of the engineering department in 20 years is to ensure the smooth opening of Yonglan Expressway at the end of the year. At the same time, we should pay attention to the quality and safety of the project and promote the progress of the project. In order to resolutely implement the group company's major decision that Yonglan Expressway must be completed and opened to traffic by the end of 20__, combined with the actual situation of the engineering department, this year's work plan is formulated as follows:

First, strengthen team building and improve service level.

1, strengthen internal communication and enhance the combat effectiveness of the department.

A good team is first of all a team with strong discipline and execution, and it is not relaxed to complete the established tasks on time. 20__ is the opening year of Yonglan Expressway. It is necessary to improve the cohesion of departmental personnel, carry out more collective activities such as entertainment and sports, pay attention to departmental team building, and strive for more humanized management. Department managers and deputy managers should keep abreast of engineers' ideological trends and difficulties, communicate with engineers more, understand their difficulties, do their ideological work well in time, adhere to principles, and prevent overstaffing.

Division of labor and cooperation, strengthen internal communication, create a good working atmosphere, encourage and advocate the expression of different views, carry forward the spirit of unity and cooperation, clarify departmental goals and personal work goals, carry out work in a planned and orderly manner, and be able to properly handle contradictions in departmental work and post work with the company's goals as the guide.

2, carry forward the spirit of unity and cooperation, strengthen the service thought, improve the service level.

The engineering department should establish the concept that all builders of Yonglan Expressway are "family", strengthen communication and exchanges with other departments of the company, construction units (at all levels), supervision units, local governments and departments, give play to the personality charm of engineers, be familiar with the characteristics, abilities and adaptability of colleagues, and communicate with colleagues frequently to create a good working atmosphere. We are required to establish the overall concept, establish the idea of serving the construction, emphasize the spirit of professionalism and hard work, regard the whole construction of Yonglan Expressway as a big team, and unify thoughts, understanding, goals and actions.

Second, strengthen the proactive work style and improve work efficiency.

Piping engineer should focus on the big goal of "keeping the traffic smooth", continue to take the service construction as the concept, and deal with the problems on site in time without delay. Involving other departments, we need to take the lead and actively cooperate to do the work ahead.

In 20__ years, we should continue to strengthen every engineer's consciousness of strict management and enthusiastic service, avoid the negative working attitude of waiting, relying on and procrastinating, take the project as our own responsibility, strengthen self-awareness, be strict with ourselves, pursue perfection, set an example and establish a good professional image; Maintain a good work attitude and service awareness, work hard, be dedicated and pragmatic, and dare to take responsibility.

Proactive, serious and responsible, complete the tasks assigned by superiors with high quality and efficiency, ask for instructions and report in time when encountering problems, feedback and improve in time when finding problems, implement and track the work in time, and upload and issue quickly and accurately. Actively follow up and implement their respective tasks and give timely feedback, strengthen their sense of responsibility and dedication, give play to everyone's ability, and maximize their own life value.

Three, do a good job in daily work, strengthen learning, and constantly improve the level of business management.

1 and 20__ _ _, and various professional projects were fully rolled out. All staff should strengthen the knowledge study of each major (subgrade, bridge, tunnel, pavement, housing construction, electromechanical, traffic safety engineering), learn from each other among engineers, improve their professional quality, and be a qualified engineer in charge of the industry with strong comprehensive ability. Strive for the support of the company's leaders and organize visits, inspections and studies on other excellent projects.

2, the engineer should try to go to the site inspection, grasp the progress, quality and safety, patrol the site for not less than 3 days a week.

3, timely find, reflect and solve the problems on site, earnestly do a good job in the construction log, weekly quality problem summary and the countersign of the site change plan.

4. According to the progress of the inverted row, supervise the progress of pavement, house construction and electromechanical engineering every month. Analyze the progress problem in time and try to solve the progress problem for the construction unit. Before 25th of each month, timely complete the progress review and statistical report within the scope of each responsibility section. According to the daily situation of the construction site, the pipeline engineer carefully verifies the inverted construction period evaluation form reported by the construction unit, and should pay special attention to the special situation that non-key points become the constraints to control the construction period for various reasons. If any major discrepancy is found, it should be reported in time, and if there is any good idea to shorten the construction period, it should also be put forward in time.

5. Master the crossover operation of various engineering interfaces. The year of 20__ was a year when civil engineering was fully completed and pavement, house construction, electromechanical and traffic safety engineering were comprehensively managed. The task is arduous and the construction period is stressful. Ensuring the progress and quality of the project is a severe challenge for the engineering department. It is necessary to plan ahead, make overall consideration, guide and help all construction units to sort out the cross operation of each interface to prevent disruption and negligence.

6, timely deal with local water system, road system and other legacy problems, clean up local contradictions, leaving no tail.