How to use Ctrip Zhongan’s no-reason cancellation insurance

That is, during the insurance period, after the insured successfully books and pays for the vacation trip, if the reservation is canceled and the insured loses the advance payment, the insured will receive compensation of up to RMB 10,000, which is not due to the insured's own reasons. If you cancel, 100% of the compensation will be cancelled, and if you cancel due to personal reasons, 80% of the compensation will be cancelled. In addition, coverage is not available for those over 90 years old. The policy holder must obtain the consent of the insured when purchasing insurance for the insured; if the insured is a minor, the consent of his or her guardian must be obtained.

1. Cancellation due to non-self-causes includes the following situations:

1. The insured or his immediate family members die, or an accidental injury or sudden acute illness occurs and is diagnosed by a doctor. Undergo inpatient treatment.

2. The insured or his spouse has a normal pregnancy and is unfit to travel.

3. The insured or his immediate family member suffers a fracture and is unfit to travel.

4. The insured is hijacked.

5. Riots at the place of departure or destination within one week before the trip, strikes by employees of the public transport carrier on which the insured is traveling, severe weather, natural disasters or emergencies Sexually transmitted diseases.

6. The insured’s home property suffers serious losses due to natural disasters or third-party criminal acts, and the insured must cooperate with the police to investigate or assess the losses on site.

2. Ctrip products and services

1. Travel and vacation products

Ctrip provides hundreds of vacation product routes, including "Sanya", "Yunnan", There are more than 20 holiday specialty stores in "Hong Kong and Macao", "Thailand", "Europe", "Famous Mountains", "City", and "Self-Driving Travel". Each "specialty store" has multiple lines with different product combinations. Guests can choose to depart from 11 locations including Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Chengdu, Shenyang, Nanjing, Qingdao, Xiamen and Wuhan.

2. Private guide platform

Nearly 500 tour guides have joined Ctrip’s private guide platform. The service published by the tour guide is a hiking guide in China, including 9 hours of daily explanation and guide services. Tourists can complete the entire process of service booking and transaction through the platform: tourists can choose their favorite tour guide on the platform based on the guide's age, gender, price, number of services, reviews, etc. After selecting, you can also communicate with the tour guide to initially determine your needs. Before traveling, the tour guide will also customize personalized itineraries according to the needs of tourists. After confirming the itinerary, tourists can confirm the contract and pay online on the platform.

3. Ctrip Consulting

It is a new "B2C2C" personal travel sharing economy service model launched by Ctrip Travel Network in 2016. Ctrip consultants provide travel consulting and booking services to guests with the help of Ctrip brand and product library. Using Ctrip Consultants, Ctrip Consultants can provide the most effective help to consumers who want travel consultation and booking services.

4. Hotel booking service

Ctrip.com has China's leading hotel booking service center, providing members with instant booking services. It has cooperated with more than 32,000 hotels in 138 countries and regions around the world. There are more than 2,000 hotels with reserved rooms in more than 5,900 cities in the region.