What does Ctrip mean? Is the hotel cashback frozen?

Hello! Thank you for your interest in Ctrip.

Do I need to apply for hotel cashback through WeChat? If yes, please follow the following tips when your order meets the requirements: 1. Enter the Ctrip client-"My Ctrip" and find a small icon with the words "Apply for cashback now" on the order details page. 2. Click on the icon, press and hold in the WeChat chat input box to paste the verification code. The verification code you sent should be 6-8 digits without any words or spaces; If you participate in the cashback activity through the hotel booked in official website, you need to complete the cashback email confirmation ~ I suggest you check the cashback email in the mailbox reserved in the order ~ At the same time, you need to complete the corresponding confirmation within 90 days after the hotel successfully stays ~

In addition, the hotel belongs to the audit period of about one week after leaving the store. As long as the order meets the cashback conditions, and the verification code is successfully sent and the reply of successful application is received, the cashback amount will generally be returned to Ctrip's cashback account within 3 working days after the transaction is approved. Please be patient ~

If you need further consultation, you can also quickly follow Ctrip's micro-signal (ICRIP) to find us and get help anytime, anywhere. Ctrip is by your side.