Traditional Culture Encyclopedia - Hotel accommodation - What is the knowledge of catering management?
What is the knowledge of catering management?
Learn to evaluate and diagnose the management problems of catering enterprises;
cultivate the brand-new management concept and marketing management ability of modern catering;
master effective and systematic team management methods;
how to shape the team spirit of cohesive core strength;
How to improve the team quality and have good teamwork ability;
how to improve the quality of dishes and services through standardized management.
1. Controlling the quality of dishes and the cost of raw materials at the source-the procurement and supply management of food raw materials:
How to manage and control procurement and acceptance;
safe warehouse management reduces unnecessary losses;
modern kitchen supply management methods;
inventory capacity control and order point control;
economic batch control;
2. Sales promotion management, management to plug loopholes-sales and management control of catering products:
sales management of catering products;
selling skills of catering products;
bill control of catering sales;
cashier accounting management control;
waiter's fraud and its prevention;
3. Every customer is a living advertisement of the restaurant-catering marketing management:
Master four brand-new catering marketing concepts;
how to implement real catering marketing;
master customer service marketing methods;
attract customers by using strategies such as all-staff marketing;
Give full play to the experiential marketing function of the restaurant environment;
4. Management creates benefits and "cuts" unnecessary costs-catering cost accounting and cost control:
Managers should have cost awareness;
controllable cost, variable cost and variable cost of catering;
raw material processing cost and food cost;
build a catering cost control system;
cost control in all aspects of catering management.
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