What is the work content of the hotel front desk reception?

1. Check the handover records and find out the unfinished work.

2. Check the night trial report, check the distribution and registration of various reports, and check the key inventory records of night shift and whether there are messages and letters at night.

3. The arrival and departure of distinguished guests and the notification of banquets and activities.

4. The team individual who entered the store on the same day and the team individual who left the store.

5. Room sales surplus and deficiency on that day, etc.

6. Implement the work and precautions of VIP arrival and departure and banquet activities.

7. Arrange the temporary tasks assigned by the superior and the basic requirements of housing distribution on the same day.

8. Registration forms for domestic and foreign guests.

9. Order keeping and letter of introduction, visitor registration, mail, messaging and sending.

10. Authority, price execution, facilities, equipment and maintenance, sanitation and reading shelf display.

1 1. Data archiving

12. Communicate effective notice, etc.

14. Next-day departure table, delayed departure table and room error table.