Detailed explanation of foreign etiquette

In foreign activities, photographers (including photographers) usually take pictures on the spot. They should not manipulate the guests and hosts according to the needs of photography, nor should they touch the people in front of the camera with their hands. If necessary, they can say:? Excuse me, please make way. ?

When taking a group photo, the receptionist should arrange for the guest and the host to sit down, and the photographer should take a quick photo, so as not to keep everyone waiting.

Don't follow individuals when taking photos, especially taking portraits of female foreign guests. If it is necessary to take pictures, the consent of the parties concerned should be obtained.

Open House

Should families who have organized overseas reception activities use? Kind and natural? In principle, everything is done according to local customs. The local customs are exactly what foreigners are interested in. Attention should be paid to the following points before and after reception:

1, do a good job of personal hygiene and indoor and outdoor cleaning before reception to show respect for the guests.

2. Keep a good mental outlook. Pay attention to the cleanliness of clothes, and the clothes should be in harmony with the environment. If you work in a farm, you shouldn't wear a suit and tie. We should also avoid the whole family, old and young, wearing new clothes.

3, show the family work, life and other content, should be based on the principle of seeking truth from facts.

If foreign guests put forward new requirements during the activity, the opinions of our accompanying personnel shall prevail.

Service etiquette

First, hotels, restaurants, hotel service personnel should pay attention to professional ethics, standardize service behavior, and be greeted with smiles, warm service, kind language, elegant posture and natural and graceful. Show an open and high-quality image of Yichang people to foreign guests through their own high-quality services.

The lobby is the front of the hotel, and the receptionist in the lobby often represents the whole hotel, even the whole city, leaving the first impression on the visiting guests. In this sense, the service quality of the lobby represents the management and service level of the whole city, which requires the waiter's words and deeds to conform to the post norms.

As soon as the bus stopped, Mr. Yingbin helped open the door and greeted the guests. Welcome, welcome to the lobby. The bellboy took the initiative to move the luggage; The registration room should meet the requirements of the guests as much as possible, and the receptionist should be skilled and accurate; After checking in, the hostess will send it to the front of the guest room and turn on the lights in the corridor, cloakroom and bathroom to show her introduction. When you meet foreign guests in the aisle, you should take the initiative to say hello and make way. If you have to pass the foreign guests because of an emergency, you should say? Excuse me. .

The room attendant should provide maximum convenience for the guests and take the principle of not disturbing the guests. When cleaning the room, if the guests wander around? Do not disturb? Billboards should be carried out at the time requested by the guests. Tidy up the guest room. Don't turn over or check the guest's belongings. If it's too messy, you can tidy it up properly. Except garbage, guests' personal sundries shall not be disposed of without authorization.

The waiter in the restaurant helped the guests sit down first, and then delivered napkin cloths one by one. Be familiar with the menu and master the serving speed. When serving food, take the guest before the host; First there are female guests, then there are male guests; First the guest of honor, then the other guests. Starting from the guest's left, serve with the left-hand tray and the right-hand tray. When pouring wine, you should hold the bottle in your right hand and pour it from the right side of the guest. Sending food to the table and withdrawing food should be carried out between the two hosts, and say hello first. After eating, guests should put back the tableware from the right. When the host and guests propose a toast, they should step back and stop serving and pouring wine. When a guest accidentally knocks over a drink, he should take the initiative to deal with it, take down the cup and temporarily pad it with a clean napkin.

Second, taxi drivers, tourism workers, shopping malls and stall service personnel should fulfill their duties in foreign reception, show the good spiritual outlook of Yichang people to foreign guests through their own window services, and must not use their positions to seek personal interests and damage the national image; Put an end to misleading consumption, forced peddling, wild speculations, shoddy, fake and shoddy, and unauthorized exchange of foreign exchange.

Flower customs and habits

Flowers are a symbol of friendship. Flowers are the most common gifts people use to express their feelings.

Common flower words in international etiquette are: welcome wisteria; Olives represent peace; White lily represents purity; Roses represent love; White oak represents independence; Marigold expresses sadness; Cardamom means parting.

At a banquet, it is polite to decorate the banquet hall with flowers of the same color as the national flag of visiting foreign guests.

The conference (negotiation) room will be decorated with flowers, which will create a detailed and dynamic atmosphere.

Putting a bouquet of welcome flowers in the hotel room where guests stay can give them a feeling of being at home.