What is the job of the cashier supervisor in the hotel?

Responsibilities of cashier supervisor:

1. Ensure that all employees provide good customer service to customers and establish a good image of our store;

2. Reasonably dispatch manpower and control personnel costs and operating costs;

3. Solve the customer complaints of each order and maintain high customer satisfaction;

4. Implement all relevant cashier procedures of the company to ensure the safe recovery of funds;

5. Responsible for the standardized operation of the cash room;

6. Control the cash difference;

7, do a good job of department loss prevention;

8, responsible for the cashier's merchandise promotion;

9. Be responsible for the training, evaluation, promotion and performance appraisal of all personnel;

10, responsible for purchasing the department's own materials;

1 1, responsible for the cleaning and hygiene of the cashier area, and cooperate with the safety officer to do a good job in safety defense;

12, familiar with the basic operation of cashier equipment, able to solve simple faults;

13, responsible for maintaining communication and coordination with other departments.

Main work:

1. Organize daily morning meetings, read work logs, communicate and implement company policies, solve difficult problems in work, praise excellent customer service examples, and analyze supermarket operating performance.

2. Check the cashier's attendance, dress, smile, degaussing, loss prevention and smooth receipt and payment.

3. Set petty cash for all cash registers;

4. Ensure that no customers pass through the closed cashier channel;

5. Ensure the cashier is fast, smooth and accurate, and arrange the cash register to open the door reasonably, which not only saves manpower, but also has no customers waiting in line;

6. Assist the cashier to solve the problems encountered in the cashier, such as no bar code problem, price error, etc.;

7. Be responsible for all cashiers' scheduling, post arrangement, working meals, professional knowledge training, performance appraisal, etc.

8. change for the cashier;

9. During the business period, large withdrawals are made;

10, do shift work for each cashier;

1 1. Analyze advanced differences and propose solutions;

12, responsible for collecting scattered bulk cargo from the cashier area to the bulk cargo area;

13, check whether the cash register and its auxiliary equipment are running normally before business, and troubleshoot in time;

14, do a good job of closing accounts of major customers and provide help to customers in need;

15, check whether the cash register key is properly kept and whether the cashier invoice paper tape is properly kept;

16, assist the security officer to solve the alarm problem at the exit of the cashier.

Auxiliary work:

1, feed back the bar code problems, price problems and packaging problems found in the cashier process to the floor;

2. Whether the instruments of each cash register are recycled;

3. Return the recovered clothes hangers, CD racks, tape racks and anti-theft labels to the floor department;

4. Purchase office supplies operated by this department;

5. Examine and approve all kinds of fakes, purchase orders, time sheets, etc. ;

6. Deal with emergencies;

7. Five-star cashier selection every month;

8. Keep the cashier area clean and tidy;

9. Assist in fire prevention and theft prevention. (fall in love. com)