Why not recommend girls as hotel receptionists?

The main reasons why girls are not recommended to be hotel receptionists are three shifts, high work pressure, high language requirements and low salary.

Three shifts: the hotel operates 24 hours a day, especially the front desk and front-line service departments, so it operates 24 hours a day. Night shift requires working all night, which is very harmful to your health after a long time.

Work pressure: The front desk is the window of the whole hotel. It should not only receive guests, accept their daily consultation, but also be familiar with various operating systems.

Language requirements are too high: especially high-star hotels often receive foreign guests. Therefore, it is required that the front desk staff must master English, and proficiency in listening, speaking and speaking is a must.

Low salary level: Compared with other industries, the front desk of the hotel is under great pressure and requires high personal quality and basic skills of employees, but the overall salary level is very low.

Job responsibilities of hotel front desk

1, do a good job in finding and keeping the items left by the guests.

2. Seriously complete all the work assigned by the front office assistant and report any problems in time.

3, strictly abide by the principle of confidentiality, don't reveal the guest information to outsiders.

4. Print bills and invoices of various charges accurately, and handle the checkout of guests.

5. Replenish the work reserve in time.

6. Check-out items and guest luggage access procedures.

7. Provide hotel rental services for guests.

8. Guide guests, answer questions, introduce hotels and cities, and provide services for guests.

9, to assist the security guard to maintain order at the door, timely understanding and feedback the information of the work area.

10, observe the movement of people entering and leaving, assist security guards to do explosion-proof and anti-theft work, master fire control knowledge, and take measures according to regulations in case of emergency.