How can women protect their rights and interests when the claim for drinking mineral water poisoning in women's hotels is rejected?

If we want to defend our rights, we must first find out where this bottle of disinfectant comes from. If it is really released by the hotel staff, then the hotel should compensate the woman. If the hotel does not compensate, the woman can sue the hotel to the court to defend her rights. This woman and her daughter-in-law traveled to Sanya. They thought it would be a wonderful experience to wait for her, but something happened because of a bottle of water. The outer package of this bottle of water is mineral water, and this bottle of water is kept in the hotel room. After drinking this bottle of water, this woman was poisoned. The woman's family took her to the hospital. The doctor said that the woman's condition was to drink disinfectant and give her gastric lavage. After gastric lavage, the woman was much better and refused the doctor's request for hospitalization.

Afterwards, the woman's son-in-law claimed 200,000 yuan from the hotel, but the hotel did not accept the son-in-law's claim for compensation. I think this is a bit strange, because as we all know, the smell of disinfectant is generally pungent. After opening the bottle cap, the woman should have smelled the pungent smell of disinfectant, but she didn't smell it, drank it and later refused to be hospitalized. Most people will stay in hospital for a few days for their own health to avoid any abnormality. Of course, she may also refuse to be hospitalized because she has spent a lot of money in the hospital. She wants to save money for her family. But in any case, I think it is unreasonable for them to claim 200 thousand from the hotel. This price is not equal to the damage suffered by the woman, and the medical expenses spent by the woman in the hospital may not exceed tens of thousands of yuan.

The source of this bottle of disinfectant may be put by the hotel staff, or it may be that the last guest deliberately poured disinfectant into it, or it may be that the woman brought it in herself, because we can't rule out the possibility of touching porcelain. The truth of the matter is still waiting for the investigation of the local police. But if women insist that this bottle of water is from the hotel, I'm afraid the hotel will be very unhappy. After all, there is no monitoring in the room, and they can't produce evidence to prove that they didn't put it on themselves.

The source of this bottle of water may become a mystery, but if I leave it in the hotel, I won't compensate this woman unless they produce corresponding evidence. We don't know the character of this family, and we don't know whether they intentionally touch porcelain. After all, it is not uncommon for a family to touch porcelain. Of course, it is also possible that the hotel staff poured disinfectant into the mineral water bottle. Perhaps the hotel staff bears a grudge against the guests at work and retaliates.