What star hotel is good?

Five-star Hotel: Introduction of Five-star Hotel Standards in China

Pppp China's foreign tourist hotels are divided into five grades, namely, one-star, two-star, three-star, four-star and five-star. The higher the star rating, the higher the grade of the hotel. The classification of hotel stars is based on the hotel's construction, decoration, facilities, equipment, management and service level. The specific evaluation methods shall be implemented in accordance with the evaluation standards of facilities and equipment, maintenance and repair of facilities and equipment, cleanliness and hygiene, and guest opinions issued by the National Tourism Administration. The basic requirements of five-star foreign-related tourist hotels are summarized as follows

Ppp (I) General basic requirements of hotels

The functional divisions of Ppppp 1p and P hotels are reasonable and the facilities are convenient and safe.

The indoor and outdoor decoration of ppppp2p and P hotels is high-grade, and luxury materials are selected for construction and decoration.

The pppp3p and graphic symbols of hotel public information conform to pLB/AT00 1p standard.

Ppppp4p and p have central air conditioning system.

Ppppp5p, p background sound system.

Ppppp6p and P have computer management systems suitable for five-star hotels.

Ppp (2) Basic Requirements of Hotel Reception Hall P

Ppppp 1p, the reception hall is spacious, luxuriously decorated and well lit. p

Pppp2p has a general service desk that is suitable for the hotel scale and five stars. The main service desk is marked in Chinese and English, reception, consultation and checkout are set up in different regions, and staff are on duty 24 hours a day. p

Pppp3p, providing message service, one-time general bill settlement service, credit card service, and providing p 18p hour foreign currency exchange service. p

Ppppp4p, the front desk provides hotel service publicity materials, hotel price lists, local traffic maps in Chinese and English, national tourist traffic maps, introduction of local and national tourist attractions, timetables of various means of transport, newspapers and magazines, etc. p

Pppp5p can directly accept p8p-hour domestic and international room reservation, and the hotel and guests can open the safe, doorman, full-time bellboy, duty manager and lobby manager at the same time. p

Ppppp6p 6p。 Set up a guest lounge in the non-business area, provide in-store search service and arrange taxi service, set up ramps for the disabled in the lobby and major public areas, and equip them with wheelchairs. p

Ppppp7p can at least provide services in a p2p foreign language (English is the necessary language), and the switchboard can at least provide services in a p3p foreign language (English is the necessary language). All instructions and service words are expressed in at least two languages: Chinese and English. p

Basic requirements of Ppp (3) guest rooms

Ppppp 1p, at least p40p rooms (sets) are available for rent, and p70%p rooms (excluding bathrooms and corridors) have an area of not less than p20p square meters, at least p5p luxury P suites and rooms for the disabled. p

Pppp2p rooms are luxuriously decorated with luxurious upholstered beds, writing desks, wardrobes and hangers, coffee tables, seats, bedside tables, bedside lamps, desk lamps, floor lamps, full-length mirrors, luggage racks and other advanced supporting furniture. p

Ppppp3p, bathroom floor, wall and ceiling are decorated with luxurious building materials, with good ventilation facilities, P11220vp power socket, telephone accessories, hair dryer, weighing scale. Install advanced toilets. Dresser, bathtub with shower head, shower curtain, clothesline, p24p provides hot and cold water for 24 hours. p

Ppppp4p, domestic and international direct dial telephone, color TV, audio equipment, closed-circuit television system, with no less than p 16p channels, and at least p2p channels for self-run programs. p

Ppppp5p, with five-star stationery, provides turndown service, p24p provides hot and cold drinking water and ice cubes, and tea or coffee is provided free of charge. There is a mini-bar in the guest room, and p24p provides Chinese and western breakfast and dinner service. p

Ppppp6p provides wake-up service, message service, wet washing, dry cleaning, ironing, mending service and shoeshine service. p

Ppppp7p, guest rooms and bathrooms should be thoroughly sorted out every day, sheets and pillowcases should be replaced every day, and room supplies and consumables should be supplemented every day. p

Ppp (4) Basic requirements of catering

Ppppp 1p Chinese restaurants with reasonable layout and luxurious decoration can provide Chinese food with at least p2p taste. p

Pppp2p, a western restaurant with reasonable layout and luxurious decoration, has a special western kitchen. p

Pppp3p, a unique and elegant coffee shop, can provide buffet breakfast and western-style dinner. p

Ppppp4p。 There is a proper small banquet hall and a closed bar. p

Ppppp5p, supervisors, foremen and waiters in restaurants and bars can provide services in English. p

Ppppp6p, kitchen cold dish room and pastry room are separated independently, with sufficient air conditioning equipment, air disinfection facilities in cold dish room, isolation between rough machining room and operation room, sufficient cold storage, special facilities for placing temporary garbage and keeping them closed. p