How to deal with difficult guests at the hotel front desk!

Smiled and said: 'Sir, please show me your VIP card. If you don't have a VIP card, I will give you a discount. I have to pay for it myself. OK, next time you ask our boss for a VIP card, so that you can get discounts on your purchases in our store. (Still not paying) He changed his expression and said with a crying, helpless, joking, and smiling tone: "You don't want wage earners like us who earn hundreds of dollars a month to give it to a big boss like you?" Should I use the discount money in advance? ’ And if the other party is still unreasonable. Taking advantage of the crowd of people around him, he said: 'Sir, you see, the amount you spent today is not much different after the discount. A big boss like you spends more than this in our store. ’ Most people will take care of face and pay the money obediently. If not, contact the boss.