What are the service contents of hotel rooms?

Different stars have different requirements. Take four-star and above hotels as an example, and provide the following services:

There is a special room for the disabled, and the equipment in this room can meet the general requirements of the disabled.

1. Stationery suitable for the hotel's own star. There are hotel service guide, price list, accommodation regulations, introduction of tourist attractions in this city, tourist traffic map of this city, newspapers and periodicals suitable for hotel guests, etc.

2. Rooms and bathrooms should be tidied/kloc-0 times a day, sheets and pillowcases should be replaced every day, and guest supplies and consumables should be supplemented. At the request of guests, clean at any time.

3. Provide turndown service and place good night cards, flowers or crystal gifts.

4.24 hours to provide cold and hot drinking water and ice cubes and free tea or coffee.

5. There is a mini-bar (including a mini-refrigerator) in the guest room, which provides enough drinks, puts hard liquor in a proper place, and is equipped with drinking utensils and wine list.

6. When guests receive guests in the room, additional chairs and tea service can be provided as required.

7. Provide wake-up call.

8. Provide message service.

9. Provide clothes dry cleaning, wet washing, ironing and repairing services, and return them to the guests within 24 hours. 18h provides express service.

10. Provide room service menu and beverage list, and provide 24-hour Chinese and western breakfast and dinner service. There are not less than 10 kinds of food, not less than 8 kinds of drinks and not less than 6 kinds of sweets, and there are food delivery cards that can be hung outside.

1 1. Provide shoeshine service.