Traditional Culture Encyclopedia - Hotel accommodation - Analysis on the reasons of low catering income in five-star hotels with fishbone diagram
Analysis on the reasons of low catering income in five-star hotels with fishbone diagram
It is convenient to connect in series.
The fish head is the problem because of the fish bones.
Of course, the fish head is the profit of the shop, and the big fish bone is the big items such as people, raw materials, customers, services and environment; "inefficiency" and "waste of personnel" are the small fishbones of this item; "Bad attitude", "nobody serves", "nobody orders" and "there is a demand that can't be solved" are the small fishbones of this service. Of course, these fish bones can be further divided until finer fish bones are found. By analogy, we can easily find the real reason for the unsatisfactory profit of the store.
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